Clinic Receptionist

Catholic Health Initiatives; Fort Wayne (IN); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking healthcare provider as a Clinic Receptionist, where you'll play a crucial role in ensuring smooth operations and exceptional patient experiences. This position involves a variety of responsibilities, including managing patient check-ins, scheduling appointments, and maintaining accurate records. You'll be part of a dedicated team that values work-life balance, offering comprehensive benefits such as health insurance, tuition assistance, and wellness programs. If you have a passion for helping others and thrive in a dynamic environment, this opportunity is perfect for you!

Benefits

Health/Dental/Vision Insurance

Paid Time Off (PTO)

Tuition Assistance

Matching 401(k)

Flexible Spending Accounts

Employee Assistance Program

Wellness Programs

Clothing Voucher up to $60

Qualifications

• 0-1 year healthcare experience required.
• High School Diploma or equivalent preferred.

Responsibilities

• Answer and route phone calls, schedule appointments, and greet patients.
• Collect and verify patient information and manage check-in/check-out processes.

Skills

Customer Service

Communication Skills

Organizational Skills

Basic Computer Skills

Education

High School Diploma

Tools

Electronic Medical Records (EMR)

Job description

**Responsibilities**

The Clinic Receptionist is under the direction of the clinic manager/administrator. The Clinic Receptionist performs a variety of business office and reception duties accurately and with minimal supervision. These responsibilities include, but are not limited to: answering and routing phone calls in accordance with practice policies; scheduling patient appointments; greeting and registering patients; collecting, verifying and updating patient demographic, copays, and insurance information; and general administrative support duties.

Essential Function

+ Perform Patient Check-in at the time of visit and complete all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.

+ Answer phone calls and direct them appropriately.

+ Schedule appointments according to office guidelines.

+ Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.

+ Copy/scan patient access related hardcopy materials (e.g.ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.

+ Prepare charts for patient appointments making sure all necessary information is complete.

+ Conduct all functions associated with patient check-out including collecting patient responsibility payments and scheduling follow-up appointments.

+ Perform duties involving record filing, retrieval, and assisting with the filing of registration documentation in electronic medical records.

+ Confirm next day appointments and alert patients as to what documentation is needed, including details associated with time-of-service payment.

+ Follow up with patients regarding the No Show Guidelines and send out appropriate communications.

+ Manage the flow of interdepartmental, outgoing, and incoming mail.

+ Support office supply ordering and inventory procedures as needed.

+ Notify appropriate clinical staff of each patient’s arrival and assure that patients are informed of any appointment delays

+ Perform cash drawer reconciliation.

**Qualifications**

Education / Accreditation / Licensure (required & preferred):

+ NA

Experience (required and preferred):

+ 0 – 1 year healthcare experience required

**Overview**

CHI Health has an immediate opportunity for Receptionist.

Weekly Schedule

Week 1Mon, Tues, Thurs 7 am - 3:30 pm; Sat 7:00 am - 8 pm

Week 2

Sun 7: 30 am - 8 pm; Tues, Thurs, Fri 7 am - 3:30 pm

Week 3Mon, Tues, Thurs, Fri 7 am - 4:30 pm

**Location:**

CHI Health Clinic

1625 N 205th Street

ELKHORN, Nebraska 68022-1849

United States

**Incentives:**

Clothing Voucher up to $60

CHI Health strives to care for you the way you care for your patients.

We understand you have personal responsibilities outside of your profession and also care about your well-being.

**With you in mind, we offer the following benefits to support your work/life balance:**

+ Health/Dental/Vision Insurance

+ Direct Primary Plan (No copay, no deductible, and access to CHI Health provider 24/7)

+ Premium Access to our Family Care Program supporting your needs for childcare, pet care, and/or adult dependent care

+ Voluntary Protection: Group Accident, Critical Illness, and Identity Theft

+ Employee Assistance Program (EAP) for you and your family

+ Paid Time Off (PTO)

+ Tuition Assistance for career growth and development

+ Matching 401(k) and 457(b) Retirement Programs

+ Adoption Assistance

+ Wellness Programs

+ Flexible spending accounts

From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.

**Pay Range**

$15.00 - $20.33 /hour

We are an equal opportunity/affirmative action employer.