Receptionist -Family Birth Ctr

Parkview Health; Fort Wayne (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider seeks a Receptionist for the Family Birth Center. The role involves processing patient registrations, greeting visitors, and ensuring quality service. Ideal candidates will have clerical and customer service experience, along with excellent communication skills.

Qualifications

• Two years of clerical experience preferred.
• At least two years of customer service experience.

Responsibilities

• Process registrations for Family Birthing Center/NICU patients.
• Greet patients, families, and staff, ensuring quality service.

Skills

Communication

Customer Service

Critical Thinking

Education

High school diploma or GED

Medical Terminology

Tools

Microsoft Windows

Job description

Receptionist - Family Birth Center at Parkview Health

Join us to apply for the Receptionist - Family Birth Center role at Parkview Health.

Summary: Under the direction of the Director of Women's Services/Supervisor, the Receptionist processes registrations for Family Birthing Center/NICU inpatients, outpatients, and observation patients. Responsibilities include conducting professional patient interviews to obtain demographic, financial, and biographical information, and processing registrations efficiently and accurately. The role involves greeting patients, families, physicians, guests, and staff, supporting infant security, and delivering quality service in adherence to PH Standards of Behavior.

Qualifications:

• High school diploma or GED required; Medical Terminology preferred.
• Preferably two years of clerical experience, including proficiency in Microsoft Windows.
• At least two years of customer service experience.
• Excellent verbal and written communication skills.
• Ability to attend and pass the Patient Access Services training with a score of 90% or higher.
• Working knowledge of general computer applications.
• Ability to multi-task and work independently using critical thinking skills.

Additional Details:

• Seniority level: Associate
• Employment type: Full-time
• Job function: Administrative
• Industries: Hospitals and Healthcare, Medical Practices, Wellness and Fitness Services