Clinic Receptionist

CommonSpirit Health; Chattanooga (TN); On-site; USD 31,000 - 36,000; Full time

Job summary

CommonSpirit Medical Group - Breast Care - Chattanooga is seeking a Clinic Receptionist to be the welcoming heart of the clinic, managing patient check-in, insurance data collection, and routine front-desk tasks. You will coordinate appointments, answer calls, and guide patients through paperwork with empathy and accuracy.

Ideal candidates have a high school diploma (or GED) and some healthcare or EMR experience.

Qualifications

• High school diploma or GED required at hire.
• Healthcare front desk experience preferred.

Responsibilities

• Handle patient check-in and paperwork to ensure efficient admitting.
• Answer phone calls and route to correct department.
• Schedule appointments per office guidelines.
• Collect patient and insurance information including copays and deductibles.
• Scan/copy patient records into EMR.
• Prepare charts for appointments with complete information.

Education

High School Graduate General Studies, upon hire

High School GED General Studies, upon hire

Job description

Job Summary and Responsibilities

As a Clinic Receptionist at CommonSpirit Medical Group - Breast Care - Chattanooga, you will be the welcoming heart of our clinic, creating a comforting and efficient environment for every patient journey.
Every day, you will expertly manage patient reception, coordinate essential administrative tasks, leverage technology for seamless operations, and thoughtfully guide diverse patient populations, ensuring they feel at ease and understand their care instructions.
To be successful in this role, you will possess exceptional interpersonal skills, technological proficiency, genuine compassion for patient well-being, and an adaptable, patient approach to facilitating a positive experience for all.

• Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guideline.
• Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
• Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
• Prepare charts for patient appointments making sure all necessary information is complete.

Job Requirements

Required

• High School Graduate General Studies, upon hire or
• High School GED General Studies, upon hire

Preferred

• One (1) year of health care experience
• Electronic medical records experience

Where You'll Work

CommonSpirit Medical Group (Mountain Management Services) is a leading provider of comprehensive office management services and affiliated physicians in Southeast Tennessee and North Georgia. Our award-winning, faith-based organization is dedicated to supporting the delivery of exceptional healthcare in the region. We are proud to be consistently recognized for excellence by organizations like U.S. News & World Report, PINC AI™, CMS, Healthgrades®, Leapfrog, and as one of the Best Places to Work in Tennessee. We are honored to be your trusted ally in health, dedicated to serving our community with compassion and excellence.