Patient Access & Front Desk Specialist

Provider Careers at Bronson Medical Group; United States; On-site; USD 32,000 - 36,000; Full time

Job summary

Bronson Primary Care Partners is seeking a Practice Support Assistant (Clinic Receptionist) to join our Richland, MI location. The role involves greeting patients, scheduling, patient check-in, and managing files within the Bronson system.

The ideal candidate will have a high school diploma or GED with 3–6 months related experience, strong customer service, confidentiality, and solid computer skills to navigate MISYS/Tiger or similar PM systems.

Qualifications

• High school diploma or GED required with 3-6 months related experience.
• Previous experience with medical insurance highly preferred.
• Must have keyboarding and computer skills and professional communication.
• Experience with hospital-based programs (Medic/Misys/Tiger or other PM system) preferred.
• Excellent verbal and written communication, confidentiality and customer service are essential.

Responsibilities

• Registers patients and confirms demographic and insurance information.
• Enter charges/payments into the practice management system.
• Schedule and coordinate patient appointments, tests, and referrals.
• Answer phones, route callers, and relay information per service standards.
• Maintain patient records and confidentiality.
• Perform light clerical duties and prepare correspondence.

Skills

Customer service

Phone etiquette

MS Office

Medical office software

Confidentiality

Communication skills

Organization

Teamwork

Education

High school diploma or GED

Tools

MISYS/Tiger

Job description

Bronson Primary Care Partners is seeking a Practice Support Assistant (Clinic Receptionist) to join our Richland, MI location. The role involves greeting patients, scheduling, patient check-in, and managing files within the Bronson system.

The ideal candidate will have a high school diploma or GED with 3–6 months related experience, strong customer service, confidentiality, and solid computer skills to navigate MISYS/Tiger or similar PM systems.