Clinic/Practice Assistant, Endocrinology

Mass General Brigham Incorporated; Weymouth, Northern (MA, KY); On-site; USD 25,000 - 33,000; Full time

Job summary

Brigham and Women’s Harbor Medical Associates in South Weymouth, located at 541 Main Street, South Weymouth, MA 02190, is seeking a patient services professional to support front desk operations in a busy medical office.

Responsibilities include check-in/out, patient scheduling, collecting balances and co-pays, and completing Epic in-basket tasks while serving as the first contact for appointment scheduling.

Qualifications

• Required: High school diploma or equivalent; 1-2 years of customer service experience.
• Preferred: Prior medical office experience; Associate's or Bachelor's degree.

Responsibilities

• Check in/out and patient scheduling; collect balances and co-pays.
• Process tasks in Epic in basket and work queues; be first point of contact for appointments.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Site: Brigham and Women's Physicians Organization, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Brigham and Women’s Harbor Medical Associates in South Weymouth is located at 541 Main Street, South Weymouth, 02190. This location has multiple specialties including Cardiology, Diagnostic Radiology, Endocrinology, Family Medicine, General Surgery, Internal Medicine, Pathology, Pulmonology, and Sleep Medicine. We do our best to keep all employees in their assigned departments; however, you may also be asked to float to other South Shore departments during orientation (for training/precepting purposes) or during times of staffing shortages/other extenuating circumstances (for cross-coverage purposes).

Responsibilities

Responsibilities include check in, check out, patient scheduling, collecting balance due and co-payments, completing tasks in Epic in basket and work queues and serving as the first point of contact for patient appointments.

Qualifications

Required: High school diploma or equivalent 1-2 years of customer service experience

Preferred: Prior medical office experience Associate's or Bachelor’s degree

Additional Job Details (if applicable)

This is a great opportunity to support an Endocrinology practice where your communication skills, attention to detail, and commitment to excellent patient service will make a meaningful impact each day.

Remote Type

Onsite Work Location 541 Main Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America)

Pay Range

Pay Range $17.71 - $24.94/Hourly Grade 3

EEO Statement

2415 Harbor Medical Associates, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.