Clinic/Practice Assistant, Cardiology

Mass General Brigham; Newton (MA); On-site; USD 26,174 - 38,572; Full time

Benefits offered by this job

Competitive benefits

Job summary

Newton-Wellesley Hospital, part of Mass General Brigham, seeks an Administrative Specialist for the Elfers Cardiovascular Center. You will handle scheduling, check-in/out, and billing, supporting efficient clinical services without direct patient care.

The role is full-time, onsite, 40 hours weekly, with potential local travel to Needham and Chestnut Hill for cross-coverage. Strong organizational and leadership skills are valued.

Qualifications

• High School Diploma or Equivalent required; Associate’s Degree preferred.
• 3–5 years of administrative experience in healthcare settings required.
• 1–2 years of supervisory or leadership experience preferred.

Responsibilities

• Perform routine administrative and clerical duties in a clinical office.
• Schedule appointments, handle check-in/out, billing forms, and records.
• Act as Super User for scheduling, registration, and billing systems and train others.
• Oversee daily activities of practice staff with supervision.
• May handle co-payments and prior authorizations communications.

Skills

Administrative experience

Scheduling

Billing processes

Supervisory experience

Education

High School Diploma or Equivalent

Associate’s Degree in Health Administration or Related Field

Tools

Scheduling systems

Registration systems

Billing systems

Job description

Site

Newton‑Wellesley Hospital (2014 Washington Street, 2nd floor, Newton, MA)

Job Summary

The Elfers Cardiovascular Center provides outpatient care for patients at high risk of heart disease and offers diagnosis, management of acute and chronic conditions, and preventive care. Local travel to other Newton‑Wellesley Cardiology sites in Needham and Chestnut Hill may be required for cross‑coverage. The position is full‑time (40 hours per week) and is expected to be onsite Monday through Friday from 8:30 am to 5:00 pm.

Summary

Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under minimal supervision. Handles patient visits, scheduling, check‑in, check‑out duties, and billing forms. The role does not involve direct patient care.

Essential Functions

• Perform routine administrative and clerical duties in a clinical service or physician practice office. Make patient appointments and maintain appointment records; assist callers with routine inquiries; process patient billing forms; scan documents to patient medical record/LMR.
• Act as “Super User” for scheduling, registration, and billing systems, providing assistance and training to others. May perform more complex or specialized functions such as surgical scheduling and schedule changes/blocking at an advanced competency level.
• Provide functional guidance to Office and Practice Assistants.
• In conjunction with the Supervisor, oversee daily activities of practice staff.
• May be required to accept co‑payments and handle, screen, and/or take messages related to prior authorizations, provider questions, prescription refills, and test results.

Qualifications

• Education: High School Diploma or Equivalent required; Associate’s Degree in Health Administration or Related Field of Study preferred.

Experience

• Experience in administrative roles, preferably in a healthcare setting, 3–5 years required.
• Experience in a supervisory or leadership role 1–2 years preferred.

Other Details

Remote Type: Onsite. Work Location: 2000 Washington Street. Scheduled Weekly Hours: 40. Employee Type: Regular. Work Shift: Day (United States of America). Pay Range: $19.37–$27.71 per hour. Grade: 4.

Benefits

In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums, bonuses, and recognition programs designed to support professional growth.

EEO Statement

4100 Newton‑Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, or other status protected under law. We will ensure that all individuals with a disability are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation may contact Human Resources at (857)-282‑7642.