Clinic Operations & Team Experience Lead

Golden Steps ABA, LLC; Florissant (CO); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive PTO

Paid sick leave

Health/dental/vision coverage

401K with match

Job summary

Golden Steps ABA seeks a Clinic Manager to lead the center’s client and team experience. You will maintain BT rosters, schedule effectively, and ensure compliance with BHCOE standards while coordinating with the Clinic Director and HR to align resources.

The role requires high school completion, RBT certification, and strong communication skills. Expect a role with growth opportunities, training, and a collaborative team environment at multiple centers.

Qualifications

• High school diploma or equivalent required, RBT certification preferred.
• General customer service and scheduling experience are essential for center operations.
• Strong communication and multitasking skills are required to manage families and BTs.

Responsibilities

• Oversee client and team member experience at the center.
• Maintain staffing roster and deployment of Behavior Technicians.
• Coordinate scheduling to minimize overtime and non-billable hours.
• Lead BT training and compliance, with disciplinary actions as needed.
• Collaborate with Clinic Director and BT Recruiting to meet center needs.
• Manage center operations, payroll, billing, and administrative tasks.

Skills

Customer service

Scheduling

Team leadership

Communication

Microsoft Office

Education

High school diploma or equivalent

RBT Certification

Tools

Spreadsheet software

PC software

Job description

Golden Steps ABA seeks a Clinic Manager to lead the center’s client and team experience. You will maintain BT rosters, schedule effectively, and ensure compliance with BHCOE standards while coordinating with the Clinic Director and HR to align resources.

The role requires high school completion, RBT certification, and strong communication skills. Expect a role with growth opportunities, training, and a collaborative team environment at multiple centers.