Clinic Operations Supervisor — Call Center

Henderson Hospital; McAllen (TX); In loco; USD 70.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Retention Bonus

Loan Forgiveness

Competitive compensation

Medical, Dental, Vision and Rx plans

401(K) with company match

SoFi Student Loan Refinancing

Tuition savings with Chamberlain

Career development opportunities

Pet Insurance

Benefits Website access

Descrizione del lavoro

Universal Health Services (IPM) seeks a supervisory leader to manage day-to-day clinic operations across its South Texas Health System Clinics and IPM networks. You will oversee staffing, ensure regulatory compliance, and promote a patient-centered, service-focused environment.

Responsibilities include shaping schedules, maintaining quality and safety standards, and driving operational excellence within a multi-site healthcare setting.

Competenze

• Associates Degree with two (2) years supervisory experience required.
• In lieu of degree, 3-5 years healthcare experience with at least two (2) years being in a supervisor capacity.
• Minimum two (2) years healthcare supervisory experience.

Mansioni

• Must have Call Center Supervisory skills, one of these positions will focus on Call Center Supervising.
• Oversee accurate, efficient, safe, high quality, compliant, productive operations of assigned medical practices in accordance with state, federal and local regulations, and requirements.
• Uphold IPM and UHS policies, goals, and standards.
• Fosters patient centered environment focused on quality, safety, and patient satisfaction.
• Compose practice schedules to ensure appropriate staffing levels to carry out efficient day-to-day operations.
• Demonstrates Service Excellence and always conveys professionalism and strong motivation to achieve optimum results.

Conoscenze

Call Center Supervisory

Formazione

Associate Degree

Descrizione del lavoro

Universal Health Services (IPM) seeks a supervisory leader to manage day-to-day clinic operations across its South Texas Health System Clinics and IPM networks. You will oversee staffing, ensure regulatory compliance, and promote a patient-centered, service-focused environment.

Responsibilities include shaping schedules, maintaining quality and safety standards, and driving operational excellence within a multi-site healthcare setting.