Clinic Operations Supervisor

South Texas Health System - Clinics; McAllen (TX); On-site; USD 60,000 - 78,000; Full time

Benefits offered by this job

Retention Bonus Program

Loan Forgiveness Program

Challenging and rewarding work

Competitive Compensation & Generous PT

Excellent Medical, Dental, Vision and

401(K) with company match and stock

SoFi Student Loan Refinancing

Tuition savings for nursing education

Career development opportunities

Pet Insurance

Benefits Guest Website

Job summary

South Texas Health System – Clinics is seeking a supervisory leader to oversee day-to-day clinic operations across assigned medical practices, ensuring safe, compliant and high-quality patient care. The role emphasizes effective staffing, adherence to IPM/UHS policies, and a patient-centered service culture.

The position involves supervising call center activities, coordinating schedules, and maintaining professional standards to achieve optimal results in a dynamic healthcare environment.

Qualifications

• Associates Degree with two (2) years supervisory experience required.
• In lieu of degree, 3-5 years healthcare experience with at least two (2) years being in a supervisor capacity.
• Minimum two (2) years healthcare supervisory experience.

Responsibilities

• Must have Call Center Supervisory skills, one of these positions will focus on Call Center Supervising.
• Oversee accurate, efficient, safe, high quality, compliant, productive operations of assigned medical practices in accordance with state, federal and local regulations, and requirements.
• Uphold IPM and UHS policies, goals, and standards.
• Fosters patient centered environment focused on quality, safety, and patient satisfaction.
• Compose practice schedules to ensure appropriate staffing levels to carry out efficient day-to-day operations.
• Demonstrates Service Excellence and always conveys professionalism and strong motivation to achieve optimum results.

Skills

Call Center Supervisory

Supervisory experience

Education

Associates Degree

Healthcare experience 3-5 years (in lieu of degree)

Job description

South Texas Health System – Clinics is seeking a supervisory leader to oversee day-to-day clinic operations across assigned medical practices, ensuring safe, compliant and high-quality patient care. The role emphasizes effective staffing, adherence to IPM/UHS policies, and a patient-centered service culture.

The position involves supervising call center activities, coordinating schedules, and maintaining professional standards to achieve optimal results in a dynamic healthcare environment.