Clinic Operations Supervisor

Mercy Home Health; Fairfield (OH); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

403(b) with employer contributions

Paid time off

Tuition assistance

Job summary

Mercy Health is seeking a clinic operations supervisor in Ohio to oversee front desk and scheduling, staff scheduling, and patient care coordination. You will lead cross-functional teams to ensure efficient clinic operations and excellent patient experience.

The role requires 2 years in healthcare and 1 year in a supervisory capacity, with EPIC/Docutap/Experity familiarity preferred. Travel to other facilities may be required, and a BLS certificate is due within 90 days of hire.

Qualifications

• High school diploma or GED required.
• BLS certification within 90 days of hire preferred.
• 2 years of healthcare experience required.

Responsibilities

• Monitor clinic activity and patient flow to ensure efficient care.
• Promote positive culture and teamwork.
• Maintain safe, clean, and orderly exam rooms and equipment.
• Assist with front desk duties: registration, scheduling, phones, and cash handling.
• Develop staff schedules and oversee staffing across clinic.
• Support compliance with policies and state/federal regulations.
• Travel to other facilities as needed and adjust hours.
• Participate in interviews for front desk, MA, X-ray, and other roles.

Skills

Strong communication

Attention to detail

Critical thinking

Problem solving

Customer service orientation

Billing operations knowledge

Education

High School Diploma or GED

Tools

EPIC

Docutap

Experity

Job description

Mercy Health is seeking a clinic operations supervisor in Ohio to oversee front desk and scheduling, staff scheduling, and patient care coordination. You will lead cross-functional teams to ensure efficient clinic operations and excellent patient experience.

The role requires 2 years in healthcare and 1 year in a supervisory capacity, with EPIC/Docutap/Experity familiarity preferred. Travel to other facilities may be required, and a BLS certificate is due within 90 days of hire.