Clinic Operations & Scheduling Coordinator

Munson Healthcare; Gaylord (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

Munson Healthcare in Gaylord, MI, is seeking a Health Office Supervisor to lead non-provider functions, manage front-office schedules, and coordinate staffing with management. The role emphasizes strong customer service, efficient administration, and adherence to organizational policies.

The position requires an HS diploma or GED, with an associate degree preferred. Experience in EMR systems such as Powerchart and ARIA is desirable, along with leadership in a clinical office setting.

Qualifications

• High School Diploma or GED required.
• Associate degree in a health related discipline preferred; applicable experience may substitute.
• Minimum one year of progressive leadership experience in a clinical or health related office setting.
• Desirable: Billing, coding, Powerchart, ARIA, Microsoft Word, Microsoft Excel or other EMR experience.

Responsibilities

• Supports the Mission, Vision and Values of Munson Healthcare.
• Maintains provider office schedules and staffing coverage schedules in coordination with manager.
• Plans non-provider work schedule and assigns work.
• Keeps records and prepares reports for management uses such as attendance and work group performance.
• Motivates, educates, trains, encourages staff and delegates tasks with management approval.
• Coordinates documentation and ensures compliance with policies and procedures.

Skills

Leadership

Customer service

Office coordination

Communication

Education

High School Diploma or GED

Associate degree in health related discipline

Tools

Powerchart

ARIA

Microsoft Word

Microsoft Excel

Job description

Munson Healthcare in Gaylord, MI, is seeking a Health Office Supervisor to lead non-provider functions, manage front-office schedules, and coordinate staffing with management. The role emphasizes strong customer service, efficient administration, and adherence to organizational policies.

The position requires an HS diploma or GED, with an associate degree preferred. Experience in EMR systems such as Powerchart and ARIA is desirable, along with leadership in a clinical office setting.