Clinic Operations Practice Manager (CMA)

CRH Healthcare; Valdosta (GA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Employee flat-rate medical services at

Medical, Dental, Vision Insurance

401(K) Match

Generous PTO Plan

Employee Assistance Program

Complimentary Financial Planning

Collaborative Work Environment

Growth Opportunities

Annual Merit Increases

Job summary

CRH Healthcare in Georgia is seeking a Clinic Operations Practice Manager to oversee operations across Valdosta, Tifton, and Douglas clinics, ensuring open hours, staffing, safety, and quality of care.

Reporting to the Senior Director of Operations, you will manage site staff, schedules, payroll input, cash handling, policy compliance, and patient services while maintaining a high standard of patient experience.

Qualifications

Responsibilities

• Assure clinic is open and appropriately staffed during regularly scheduled hours and special events and that all facilities and equipment are available, operational, safe, and clean.
• Select, train, supervise, and monitor quality and production levels of site staff.
• Develop monthly staff schedule, review time and attendance reports, and provide input to payroll calculation.
• Assure cash drawer is balanced by front desk staff. Prepare and make daily bank deposit.
• Assure staff is adequately trained and equipped to perform their jobs.
• Communicate and ensure compliance with company policies and procedures. Address performance and disciplinary issues.
• Resolve and approve billing holds, financial refunds and accounting corrections originating at the site.
• Monitor supply inventories and ensure Clinic Coordinators order all supplies.
• Interact with patients, review patient feedback, and address patient service issues.

Job description

Clinic Operations Practice Manager (CMA)

Urgent Care Clinic Senior Operations Practice Manager (CMA)

Valdosta, Tifton, and Douglas, GA Clinics

Are you an experienced healthcare leader looking for a dynamic and fast-paced environment to grow your career and manage several teams across various locations? CRH, headquartered in Atlanta, GA, is a patient-focused operator of urgent care centers in the Atlanta metro area. CRH’s centers are open seven days a week from 8am - 8pm and provide walk-in care for injury, illness, and minor emergencies as well as family care to keep both parents and kids healthy.

This position reports to the Senior Director of Operations. Responsible for daily operations, enforcing policies and procedures, implementation and management of multiple urgent care centers. Coordinates and supervises operation and duties of administrative and clerical staff while ensuring an overall outstanding patient experience.

Valdosta, Tifton, and Douglas, GA Clinics

Company Benefits & Perks:

• Employee flat-rate medical services at CRH clinics
• Medical, Dental, Vision Insurance
• 401(K) Match
• Generous PTO Plan
• Employee Assistance Program
• Complimentary Financial Planning
• Collaborative Work Environment
• Growth Opportunities
• Annual Merit Increases

Primary Responsibilities:

• Assure clinic is open and appropriately staffed during regularly scheduled hours and special events and that all facilities and equipment are available, operational, safe, and clean.
• Select, train, supervise, and monitor quality and production levels of site staff.
• Develop monthly staff schedule, review time and attendance reports, and provide input to payroll calculation.
• Assure cash drawer is balanced by front desk staff. Prepare and make daily bank deposit.
• Assure staff is adequately trained and equipped to perform their jobs.
• Communicate and ensure compliance with company policies and procedures. Address performance and disciplinary issues.
• Resolve and approve billing holds, financial refunds and accounting corrections originating at the site.
• Monitor supply inventories and ensure Clinic Coordinators order all supplies.
• Interact with patients, review patient feedback, and address patient service issues.