Practice Manager - Multi-Clinic Operations

AllCare Georgia - All; Braselton (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

AllCare Georgia - All is seeking an Operations Manager to provide oversight across multiple Primary/Immediate Care centers in Braselton, Georgia. The ideal candidate will drive performance, manage budgets, and ensure patient experience while leading teams towards key operational KPIs.

This role demands 3+ years of people leadership experience, preferably in healthcare. The candidate must understand compliance standards and have a working knowledge of EMR systems. Multi-site travel up to 90% across clinics is required.

Qualifications

• 3+ years of people leadership experience, preferably in healthcare.
• Ability to handle payroll and scheduling in a fast-paced environment.
• Familiarity with EMR systems and operational compliance standards.

Responsibilities

• Oversee operational performance across multiple clinics.
• Drive clinic performance and financial results.
• Lead non-provider clinic teams and manage staffing.

Skills

People leadership experience in healthcare

Organizational skills

Knowledge of EMR systems

Strong computer skills (Microsoft suite)

Understanding of HIPAA and OSHA standards

Job description

The role (what you’ll own)

• Operational oversight across multiple Primary/Immediate Care centers - utilization, quality, patient experience, and profitability
• Operational ownership of business performance and the success of the clinics
• Managing, and direct oversight of the performance of clinics which includes monitoring, and driving clinic-level team towards key revenue and operational KPIs
• Manage and provide direct oversight of practice budgets and monitor monthly performance against targets, escalating risks and variances as needed
• Identify operational and growth opportunities to improve clinic performance
• Drive performance consistency in partnership with central teams by overseeing scheduling, patient throughput, provider utilization, and center-level revenue cycle management processes
• Direct leadership of non-provider clinic teams (Medical Assistants and center staff) - hiring, coaching, performance management
• Direct point of contact for providers on center level operational issues, concerns and performance related issues concerning the clinic
• Clinic execution - scheduling coverage, workflows, supply/inventory, compliance (HIPAA/OSHA), patient escalations
• Partnership with Providers + Ops leadership to solve problems fast and keep care delivery consistent across sites
• On-site presence required - expect to be in clinics
• Multi-site travel is required - up to ~90% across your assigned clinics (Atlanta metro market)

What success looks like (first 60-90 days)

• Staffing and schedules stabilized across all assigned clinics
• Standard workflows implemented and consistently followed
• Clear performance expectations in place - team morale up, avoidable issues down
• Patient experience escalations decrease and operational KPIs improve

Requirements

• Have 3+ years of people leadership experience (healthcare strongly preferred)
• Can run payroll and scheduling rhythms, keep teams accountable, and handle ambiguity
• Are organized, meticulous, and comfortable in a fast-paced environment
• Have working knowledge of EMR systems and strong computer skills (Microsoft suite)
• Understand HIPAA, OSHA, infection control basics and can enforce standards consistently
• Bonus: Medical Assistant or clinical background