Clinic Operations & People Leader

CVS Health; Cleveland (OH); On-site; USD 47,000 - 102,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off and retirement options

Job summary

Oak Street Health in Cleveland is seeking an Associate Practice Manager to lead operations at a single primary care clinic, guided by our values and standards.

You will supervise a multi-disciplinary team, drive patient satisfaction, and ensure efficient scheduling, safety, and adherence to protocols, with opportunity for advancement. The role reports to leadership and requires 2+ years in supervision and US work authorization.

Qualifications

• 2+ years of experience in a supervisory role.
• Ability to work flexible hours, including some evenings.
• Proficient PC skills and working knowledge of clinic operations.
• US work authorization.

Responsibilities

• Lead and manage clinic operations at a single primary care location.
• Supervise a multi-disciplinary team of 15+ members.
• Ensure patient satisfaction and clinical outcomes with standard workflows.
• Drive in-clinic operational initiatives and efficient scheduling.
• Collaborate with leadership to maintain a Great Place to Work culture.

Skills

Supervisory experience

Team leadership

Proficient PC skills

Flexibility in hours

Spanish language (preferred)

Education

Bachelor's or Master's Degree in a related field

Tools

Google Suite

Job description

Oak Street Health in Cleveland is seeking an Associate Practice Manager to lead operations at a single primary care clinic, guided by our values and standards.

You will supervise a multi-disciplinary team, drive patient satisfaction, and ensure efficient scheduling, safety, and adherence to protocols, with opportunity for advancement. The role reports to leadership and requires 2+ years in supervision and US work authorization.