Clinic Operations Manager (Short-Term Assignment)

Mia Aesthetics; New York (NY); On-site; USD 75,000 - 85,000; Full time

Job summary

Mia Aesthetics seeks a Clinic Operations Manager for a short-term assignment in New York. This role involves overseeing patient care operations, managing staff, and ensuring compliance with healthcare standards. The ideal candidate will possess strong leadership and communication skills, with a background in business management and clinical settings. Join a leading provider in plastic surgery and contribute to operational excellence while enhancing patient satisfaction.

Qualifications

• 3+ years of experience in an administrative leadership role in a clinical setting.
• Basic Life Support (BLS) Certification required.

Responsibilities

• Organize and oversee patient operations and procedures.
• Coach and performance manage team members.
• Ensure compliance with Mia Aesthetics' policies.

Skills

Communication

Leadership

Time Management

Problem Solving

Customer Service Orientation

Emotional Intelligence

Business Acumen

Technological Savvy

Education

Bachelor’s degree in Business Management

Job description

Clinic Operations Manager (Short-Term Assignment)

Mia Aesthetics is a leading provider in plastic surgery services with a growing top-tier staff of plastic surgeons, expanding locations nationwide, and well over 50,000 satisfied patients. Our mission is to bring beauty and cost-efficiency into reality. At Mia Aesthetics, we provide the highest quality plastic surgery, all at affordable prices.

Role Overview: The Clinic Operations Manager (Short-Term Assignment) is responsible for managing all aspects of patient care operations, employee engagement, and demonstrating the primary goal of efficiently providing surgical and clinical services that exceed customer expectations and support clinical operations.

Responsibilities:

• Organize and oversee patient operations and procedures; control correspondence; review and place supply requisitions; assign and monitor all staff functions.
• Follow, adhere to, and implement established and new standards and procedures.
• Set and assign work schedules ensuring adequate staffing to meet operational needs.
• Coach and performance manage team members aligned with performance expectations.
• Review and summarize information, identify trends, and report issues in a timely manner.
• Escalate developing and emergency situations to the Director, Clinical Operations.
• Ensure compliance with Mia Aesthetics' policies and procedures related to internal controls.
• Perform other duties as assigned.

Supervisory Responsibilities:

• Drive operational excellence, including safety, security, compliance, and customer satisfaction.
• Audit compliance with Mia Aesthetics' policies and procedures.
• Model and champion Mia Core Values.

Required Skills and Abilities:

• Excellent communication, leadership, time management, and problem-solving skills.
• Strong customer service orientation and emotional intelligence.
• Business acumen with a focus on operational excellence.
• Knowledge of healthcare standards and medical terminology.
• Technologically savvy with multiple applications and online platforms.
• Physical dexterity and stamina to actively participate in the clinic environment.

Education and Experience:

• Bachelor’s degree in Business Management or related field.
• 3+ years of experience in an administrative leadership role with direct reports in a clinical setting.
• Basic Life Support (BLS) Certification required; HIPAA and OSHA certifications preferred.
• Bilingual in English and Spanish preferred.

Mia Aesthetics is an Equal Opportunity Employer (EOE). Qualified applicants are considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. All applicants must be eligible to work in the United States.

Join us: https://miaaesthetics.com/careers/

Salary Range: $75,000 - $85,000