Clinic Operations Manager – Patient-Centric Leader

HealthOp Solutions; Cottonwood (AZ); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Monthly bonus

Medical benefits

401(k) plan

Paid holidays

Career growth

Job summary

HealthOp Solutions in Cottonwood, AZ seeks a Clinic Manager to oversee day-to-day operations at our primary care location. You will lead clinical and administrative teams, support providers, and ensure smooth patient flow and a positive patient experience.

The ideal candidate is organized, people-focused, with MA certification and healthcare leadership experience; familiarity with eClinicalWorks (eCW) is a plus.

Qualifications

• Medical Assistant (MA) certificate or diploma required.
• Prior medical office management, healthcare administration, or clinic leadership experience required.
• Experience supervising clinical or administrative healthcare staff strongly preferred.
• Knowledge of primary care or outpatient healthcare workflows.
• Familiarity with eClinicalWorks (eCW) preferred.
• Strong communication, leadership, problem-solving, and organizational skills.
• Ability to thrive in a fast-moving, patient-centered environment.
• High school diploma required.
• Additional medical or business education is a plus.

Responsibilities

• Oversee day-to-day operations to ensure efficient patient flow and exceptional service
• Provide leadership, coaching, and support to Medical Assistants, Front Desk staff, and other support team members
• Manage staff scheduling, timecards, performance, and general HR-related responsibilities
• Assist with onboarding and training new employees
• Ensure proper use of eClinicalWorks (eCW) and support team members with EMR workflows
• Maintain compliance with established policies, procedures, and quality standards
• Monitor operational metrics, patient satisfaction, productivity, and overall performance
• Serve as the on-site point of contact for providers, patients, and supporting departments
• Address and resolve escalated patient concerns professionally and promptly
• Monitor inventory, supplies, and equipment to maintain uninterrupted operations
• Support initiatives designed to improve efficiency, productivity, and overall performance

Skills

Strong communication

Leadership

Problem-solving

Organizational skills

Education

Medical Assistant certificate

High school diploma

Business education

Tools

eClinicalWorks (eCW)

Job description

HealthOp Solutions in Cottonwood, AZ seeks a Clinic Manager to oversee day-to-day operations at our primary care location. You will lead clinical and administrative teams, support providers, and ensure smooth patient flow and a positive patient experience.

The ideal candidate is organized, people-focused, with MA certification and healthcare leadership experience; familiarity with eClinicalWorks (eCW) is a plus.