Clinic Operations Manager - Patient Care Lead

Pinnacle Fertility; Portland (OR); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Comprehensive healthcare

Generous paid time off

Retirement savings program

Job summary

A leading fertility care provider in Portland is seeking an experienced Office Manager to oversee clinic operations and ensure high-quality patient care. This full-time, onsite role requires strong leadership and operational management skills along with a passion for women's health. Responsibilities include managing staff, improving clinic performance, and handling patient escalations. The ideal candidate has at least 3 years of experience in healthcare management. Competitive salary range is $75,000 - $95,000 with comprehensive benefits.

Qualifications

• 3+ years of operational or healthcare management experience in a fast‑paced environment.
• Experience and passion for women’s health.
• Knowledge of regulatory compliance and patient safety standards.

Responsibilities

• Drive growth and operational efficiency in the clinic.
• Manage daily operations to deliver high‑quality patient care.
• Recruit, train, evaluate, and retain a diverse team.
• Confidently manage patient concerns in high-pressure situations.
• Ensure timely communication with patients.

Skills

Strong communication skills

Team player

Detail-oriented

Exceptional customer service

Bilingual skills

Job description

A leading fertility care provider in Portland is seeking an experienced Office Manager to oversee clinic operations and ensure high-quality patient care. This full-time, onsite role requires strong leadership and operational management skills along with a passion for women's health. Responsibilities include managing staff, improving clinic performance, and handling patient escalations. The ideal candidate has at least 3 years of experience in healthcare management. Competitive salary range is $75,000 - $95,000 with comprehensive benefits.