Clinic Operations Lead — Admin & Patient Experience

Helping Hands Family - Autism Services; Frederick (MD); On-site; USD 33,062 - 41,328; Full time

Benefits offered by this job

401k with match

Short & long term disability

PTO, paid holidays, and paid family leave

Paid employee referral program

Opportunities for career advancement

Job summary

A healthcare service provider in Frederick, MD is seeking an Office Manager responsible for overseeing daily clinic operations. This role involves staff coordination, customer service, and operational management. Candidates should have a Bachelor's degree in healthcare or business administration and 3 years of leadership experience in a healthcare setting. The position offers competitive benefits, including a 401k match and paid time off, aimed at enhancing career growth within a supportive work environment.

Qualifications

• 3 years of progressive leadership responsibilities in a healthcare facility.
• Previous supervisory experience preferred in registration or clinic operations.
• Knowledge of medical terminology and ABA terminology.

Responsibilities

• Oversee daily operations and coordinate staff schedules.
• Handle front desk activities and client inquiries.
• Collaborate with scheduling department to optimize schedules.

Skills

Detail-oriented

Excellent verbal and written communication

Strong organizational skills

Customer service principles

Team player

Education

Bachelor’s degree in healthcare or business administration

Tools

Medical database

Job description

A healthcare service provider in Frederick, MD is seeking an Office Manager responsible for overseeing daily clinic operations. This role involves staff coordination, customer service, and operational management. Candidates should have a Bachelor's degree in healthcare or business administration and 3 years of leadership experience in a healthcare setting. The position offers competitive benefits, including a 401k match and paid time off, aimed at enhancing career growth within a supportive work environment.