Clinic Operations Manager - Mental Health Care

Neolytix; Northbrook (IL); On-site; USD 42,000 - 64,000; Full time

Job summary

Here & Now in Illinois is seeking an Office Manager to lead a team of mental health professionals and neurofeedback technicians across four locations. The role involves managing 300+ patients on a full-time basis and coordinating day-to-day operations to ensure smooth patient flow.

The successful candidate will greet visitors, monitor entry/exit, handle payments, answer calls, and use our software to look up appointments.

Qualifications

• Strong organizational skills with the ability to set priorities and meet deadlines.
• Excellent time management and multi-tasking abilities.
• Strong communication and customer service skills.
• Proficiency with Microsoft and Google applications.

Responsibilities

• Monitor the entry and exit of visitors and assist them with information as needed.
• Greet patients and visitors in a courteous and friendly manner and direct them to the correct rooms.
• Collect co-pays, deductibles, and inquire on previous balances as well as posting payments to patient accounts.
• Answer telephone inquiries and respond appropriately to patient calls.
• Using a software system to look up patient appointments and provide general patient information.

Skills

Organizational skills

Time management

Communication skills

Microsoft Applications

Google Applications

Customer service

Multitasking

Independent work

Job description

Here & Now in Illinois is seeking an Office Manager to lead a team of mental health professionals and neurofeedback technicians across four locations. The role involves managing 300+ patients on a full-time basis and coordinating day-to-day operations to ensure smooth patient flow.

The successful candidate will greet visitors, monitor entry/exit, handle payments, answer calls, and use our software to look up appointments.