Office Manager

Neolytix; Northbrook (IL); On-site; USD 42,000 - 64,000; Full time

Job summary

Here & Now in Illinois is seeking an Office Manager to lead a team of mental health professionals and neurofeedback technicians across four locations. The role involves managing 300+ patients on a full-time basis and coordinating day-to-day operations to ensure smooth patient flow.

The successful candidate will greet visitors, monitor entry/exit, handle payments, answer calls, and use our software to look up appointments.

Qualifications

• Strong organizational skills with the ability to set priorities and meet deadlines.
• Excellent time management and multi-tasking abilities.
• Strong communication and customer service skills.
• Proficiency with Microsoft and Google applications.

Responsibilities

• Monitor the entry and exit of visitors and assist them with information as needed.
• Greet patients and visitors in a courteous and friendly manner and direct them to the correct rooms.
• Collect co-pays, deductibles, and inquire on previous balances as well as posting payments to patient accounts.
• Answer telephone inquiries and respond appropriately to patient calls.
• Using a software system to look up patient appointments and provide general patient information.

Skills

Organizational skills

Time management

Communication skills

Microsoft Applications

Google Applications

Customer service

Multitasking

Independent work

Job description

Here & Now provides Integrative Healing, tailored to each clients unique needs, goals and preferences. Our experienced clinicians collaborate with clients and each other to provide the very best care. We welcome and value all people in our spacious, comfortable, judgment- free environment. Here & Now is reinventing mental health support for the needs of a new generation.

An established and growing mental health practice which has 4 locations in Illinois, is looking for a dedicated person, who can be a part of the practice vision and contribute to the growth. The Practice works on evidence-based therapeutic approaches with alternative wellness methods to help clients work through a broad spectrum of life issues.

The office manager will be running the practice together with a diverse group of mental health professionals and neurofeedback technicians where he/she will be managing 300+ patients on a full-time basis.

Since our practice has a steady pipeline of clients/patients, we are looking for an office manager who wants to join an established practice where he/she will:

Monitor the entry and exit of visitors and assisting them with information as needed.

Greet patients and visitors in a courteous and friendly manner and direct them to the correct rooms.

Collect co-pays, deductibles, and inquire on previous balances as well as posting payments to patient accounts.

Answer telephone inquiries and respond appropriately to patient calls.

Using a software system to look up patient appointments and provide general patient information.

This person must possess

Strong organizational skills with demonstrated, independent ability to set priorities, handle deadlines and manage conflicting demands with limited supervision.

Strong time management skills with the ability to carry out multiple tasks.

Self-direction as well as possess strong communication skills, practice knowledge skills, follow-through.

Customer service and clear communication skills

Solid knowledge in Microsoft and Google Applications

Willing to be in a fulltime work schedule of 30-40 hours per week

Must Have Qualities

• Passion for helping people find comfort in their skin
• Ability to harmonize with people with diverse backgrounds and skillsets
• A love of learning
• Good problem-solving skills, ability to figure things out on your own when needed
• A good sense of humor

An established mental health practice which has 4 locations in Illinois, is looking for an Office Manager, who wants to lead with us in practicing evidence-based therapeutic approaches with alternative wellness methods to help clients work through a broad spectrum of life issues.

The office manager will be running the practice together with a diverse group of mental health professionals and neurofeedback technicians where he/she will be managing 300+ patients on a full-time basis.

Must Have Qualities

• Passion for helping people find comfort in their skin
• Ability to harmonize with people with diverse backgrounds and skillsets
• A love of learning
• Good problem-solving skills, ability to figure things out on your own when needed
• A good sense of humor