Clinic Operations Manager

Samaritan Healthcare; Moses Lake (WA); On-site; USD 81,000 - 90,000; Full time

Job summary

Samaritan Healthcare in Moses Lake, WA seeks a Clinic Supervisor to oversee daily operations of clinical departments, emphasize physician and staff collaboration, and manage budgets and patient scheduling. The role focuses on operations, patient service, and professional relations within a full-time framework.

Ideal candidates will have healthcare leadership experience, strong financial acumen, and excellent interpersonal skills to coordinate across departments and with leadership.

Qualifications

• Bachelor’s degree preferred in Business Administration, Healthcare Administration or related field.
• Minimum 3–5 years’ experience in healthcare leadership or management.
• Experience with medical office operations and physician practices.
• BLS certification to be completed within six months of hire.
• Strong interpersonal and communication skills with professionals at all levels.

Responsibilities

• Coordinates the day-to-day operations of assigned departments, focusing on physician relationships, professional relationships, customer service, and financial management.
• Effectively coordinates the clinic operations by coordinating administrative policy, physician preferences, and patient needs.
• Acts as a liaison between support professionals, physicians, and Directors of Operations.
• Maintains open communication with clinic leadership, hospital departments, referring physicians, and staff physicians.
• Maintains the authority to purchase daily operational supplies. Maintains inventory control of all general office and medical supplies. Orders and maintains adequate inventory levels. Practices effective cost containment.
• Assists in preparing and/or coordinating all operational, manpower, and capital budgets. Adheres to financial and operational budget.
• Ensures quality control of operations. Environmental control of facility for promoting a favorable image of the clinics.
• Ensures effective and efficient scheduling for patients and professionals. Maintains adequate staffing levels to support physician’s productivity.
• Coordinates in-service training, continuing educations, and orientations.
• Oversees the supervision of professionals. Participates in the recruitment and hiring of new professionals.
• Evaluates performance and makes recommendations for personnel actions.
• Motivates professionals to achieve peak productivity and performance.
• Maintains timecards and reports worked time to payroll for responsible professionals.
• Develops or assists with the development and implementation of policies and procedures consistent with Samaritan Clinics to ensure efficient and safe operations of the Clinics.
• Trouble shooting problem areas.
• Performs miscellaneous job-related duties as assigned.
• Maintains professional growth and development through seminars, workshops and professional affiliations to keep abreast of the latest trends in nursing practice and healthcare.
• Ensures no injuries to self or others by following safe work practices and policies.
• Ensures the interface with team members and other support groups is conducted in a courteous and efficient manner conducive with Samaritan’s Standards of Behavior.

Skills

Leadership

Communication

Budgeting

Operations management

Interpersonal skills

Critical thinking

Microsoft Office

Education

Bachelor’s degree preferred in Business Administration, Healthcare Administration or related field

High school diploma or equivalent

Tools

Microsoft Office

Job description

Samaritan Healthcare in Moses Lake, WA seeks a Clinic Supervisor to oversee daily operations of clinical departments, emphasize physician and staff collaboration, and manage budgets and patient scheduling. The role focuses on operations, patient service, and professional relations within a full-time framework.

Ideal candidates will have healthcare leadership experience, strong financial acumen, and excellent interpersonal skills to coordinate across departments and with leadership.