Clinic Operations Manager

Surgery Partners, Inc; Madison (WI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Professional development assistance

Retirement plan

Tuition reimbursement

Vision insurance

Job summary

Surgery Partners, Inc in Madison, WI seeks a Clinic Manager/Office Administrator to run daily clinical office operations, ensuring smooth workflow, excellent patient service, and reliable administrative support. This role serves as the primary liaison between medical staff, patients, and administrators, overseeing procedures, staffing, scheduling, and budgeting.

You will oversee scheduling, billing, HIPAA compliance, staff supervision, budgeting, and coordination across departments.

Qualifications

• Bachelor’s degree or equivalent in healthcare administration, business, or related field.
• Minimum 3–5 years of clinical office administration or healthcare management experience.
• Supervisory or leadership experience in healthcare preferred.
• Strong knowledge of healthcare financial management, coding, reimbursement, patient flow, and facilities management.

Responsibilities

• Oversee front desk operations including patient scheduling, check-in/check-out, and insurance verification.
• Ensure accurate patient records, billing, and documentation.
• Maintain office supplies, equipment, and a safe working environment.
• Develop and implement office policies to optimize workflow.
• Hire, train, supervise, and evaluate staff; create work schedules.
• Promote a patient-centered culture among staff.
• Resolve patient concerns and monitor wait times to improve satisfaction.
• Ensure HIPAA compliance and patient confidentiality.
• Assist budgeting, billing, coding, and payroll processes.

Skills

Leadership

Organizational

Team-building

Communication

HIPAA

EHR/EMR

MS Office

Education

Bachelor’s degree in Healthcare Administration

Experience in medical office administration

Tools

EHR/EMR systems

Job description

Surgery Partners, Inc in Madison, WI seeks a Clinic Manager/Office Administrator to run daily clinical office operations, ensuring smooth workflow, excellent patient service, and reliable administrative support. This role serves as the primary liaison between medical staff, patients, and administrators, overseeing procedures, staffing, scheduling, and budgeting.

You will oversee scheduling, billing, HIPAA compliance, staff supervision, budgeting, and coordination across departments.