Clinic Operations Manager

HUMBLE VASCULAR SURGICAL CENTER INC; Madison (WI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Health savings account

Paid time off

Professional development assistance

Retirement plan

Tuition reimbursement

Vision insurance

Job summary

HUMBLE VASCULAR SURGICAL CENTER INC. seeks a Clinic Manager/Office Administrator to oversee day-to-day clinical office operations, ensuring smooth workflows and exceptional patient service.

You will liaison between medical staff, patients, and admin personnel, managing procedures, staffing, scheduling, and budgeting. The role includes front desk oversight, staff supervision, HIPAA compliance, and involvement in budgeting and billing.

Qualifications

• Bachelor’s degree in Healthcare Administration, Business, or related field preferred, but not required.
• 3–5 years of experience in clinical office administration or healthcare management.
• Previous supervisory or leadership experience in a healthcare environment preferred.
• Effective working knowledge of healthcare financial management and third‑party reimbursement issues.
• Strong communication and collaboration across staff and departments.

Responsibilities

• Oversee front desk operations including patient scheduling, check-in/check-out, and insurance verification.
• Ensure accurate and timely completion of patient records, billing, and documentation.
• Maintain office supplies, equipment, and ensure a clean and safe working environment.
• Develop and implement office policies and procedures to optimize workflow.
• Hire, train, supervise, and evaluate administrative and clinical support staff.
• Create work schedules and ensure adequate staffing levels.
• Promote a team‑oriented, patient‑centered culture among staff.
• Resolve patient concerns or complaints in a timely and professional manner.
• Monitor patient flow and work to reduce wait times and improve satisfaction.
• Ensure HIPAA compliance and patient confidentiality.
• Assist with budgeting, billing, coding, and payroll processes.
• Monitor accounts receivable, manage vendor relationships, and approve expenses.
• Ensure compliance with healthcare regulations, licensing, OSHA standards, and internal policies.
• Oversee implementation and use of EHR/EMR systems.
• Ensure staff are trained on medical software and patient management systems.
• Monitor data accuracy, backups, and IT troubleshooting as needed.
• Supervise medical records’ activities and proper documentation both hardcopy and in the computer.
• Ensure employees comply with regulatory and company policies in handling and accessing patient information.

Skills

Strong Leadership

Organizational skills

Team-building

Communication skills

Multitasking

Problem solving

Education

Bachelor’s degree in Healthcare Administration/Business

3–5 years experience in clinical office administration

Supervisory/leadership experience in healthcare

Tools

EHR/EMR systems

Microsoft Office

Medical billing software

Job description

HUMBLE VASCULAR SURGICAL CENTER INC. seeks a Clinic Manager/Office Administrator to oversee day-to-day clinical office operations, ensuring smooth workflows and exceptional patient service.

You will liaison between medical staff, patients, and admin personnel, managing procedures, staffing, scheduling, and budgeting. The role includes front desk oversight, staff supervision, HIPAA compliance, and involvement in budgeting and billing.