Clinic Operations Manager

LE01 Phelps County Regional Medical Center; Louisiana; On-site; USD 75,000 - 110,000; Full time

Job summary

Phelps Health, a multi-site healthcare system in Missouri, seeks a Clinic Manager to provide day-to-day management and clinical/operational oversight of assigned clinics. You will work closely with providers and supervise clinical and office staff to ensure efficient operations and quality patient care.

The role involves coordinating quality improvement, budgeting, policy development, staff training, and compliance with healthcare regulations.

Qualifications

• Minimum 3-4 years healthcare experience
• Management experience preferred
• Experience with physician practices operations preferred

Responsibilities

• Develop and implement quality improvement plans to ensure high-quality outcomes.
• Coordinate with Quality Assurance Nurse to ensure compliance with regulations.
• Develop and implement budgets for capital and operations.
• Review assigned cost center budgets monthly and adjust staffing to meet benchmarks.
• Create and update policies, procedures, and job descriptions.
• Identify process improvements and work with management, QA Nurse, and Care Coordinator.
• Oversee staff orientation and competency validations.
• Monitor staff training, performance, and documentation.
• Supervise clinic staff and make hiring/termination recommendations.
• Serve as super users for Scheduling and EMR software and provide ongoing support.
• Educate staff and patients on patient portal benefits and assist with enrollment.
• Plan staff development and continuing education.
• Foster a professional, nurturing atmosphere for patients, families, providers, and staff.
• Ensure efficient office routines and patient flow in collaboration with physicians.
• Schedule staff, monitor attendance, and approve PDO requests.
• Maintain compliance with regulations (OSHA, HIPAA, CMS, JC, etc.) and stay updated on Rural Health Clinic regulations, Meaningful Use, and PQRS.

Education

Bachelor's or higher in Management or Business Administration

LPN/RN degree

High School Diploma with experience allowed

Job description

Phelps Health, a multi-site healthcare system in Missouri, seeks a Clinic Manager to provide day-to-day management and clinical/operational oversight of assigned clinics. You will work closely with providers and supervise clinical and office staff to ensure efficient operations and quality patient care.

The role involves coordinating quality improvement, budgeting, policy development, staff training, and compliance with healthcare regulations.