Clinic Operations Leader — Patient Access & Care

SummitStone Health Partners; Fort Collins (CO); On-site; USD 64,000 - 89,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage —

Mental health and wellness resources

Short-term and long-term disability

Paid time off (PTO)

Paid Sick Leave

Voluntary benefits

403(b) retirement plan

Job summary

SummitStone Health Partners in Fort Collins, CO, is seeking a Clinic Operations Manager (Murphy Center) to oversee day-to-day clinic operations and optimize schedules, productivity, and access to care for clients.

The role coordinates care across medical, behavioral health, and supportive services, partners with Homeward Alliance and others, and leads a team to deliver high-quality, patient-centered care with dignity and efficiency.

Qualifications

• High school diploma or completion of G.E.D.
• 4+ years of experience in a related position in healthcare or behavioral healthcare operations
• 2+ years of experience providing direct supervision to staff or overseeing a team

Responsibilities

• Establishes standards that ensure resources are utilized at an optimal level, directs and develops operations staff, and collaborates with multidisciplinary professional staff within SummitStone and the community.
• Leads operational staff by recruiting, selecting, orienting, and training staff.
• Maintains appropriate staffing levels by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Responsible for on- and off-site leadership, which may include providing crisis intervention, attending to needs of staff within the building, problem solving between team members, and helping clients who need assistance.
• Work in collaboration with revenue cycle managers, clinical managers, and act as a bridge between programs and departments to ensure SummitStone achieves client and financial goals.
• Utilizes knowledge of the front end of the revenue cycle to ensure appropriate demographic and coverage information is collected on an account at the time of registration.
• Ensure adequate training practices for client registration are in place.
• Keep advised of changes in healthcare regulations that impact client’s access to care and SummitStone’s billing practices.
• Serves on committees and workgroups in support of the organization.
• Perform other duties as assigned.

Job description

SummitStone Health Partners in Fort Collins, CO, is seeking a Clinic Operations Manager (Murphy Center) to oversee day-to-day clinic operations and optimize schedules, productivity, and access to care for clients.

The role coordinates care across medical, behavioral health, and supportive services, partners with Homeward Alliance and others, and leads a team to deliver high-quality, patient-centered care with dignity and efficiency.