Clinic Operations Leader: Front Office & Care Delivery

Agence PROvidence; Eureka (CA); On-site; USD 43,000 - 66,000; Full time

Job summary

Providence cares for patients and communities with a patient-focused, whole-person approach. The role collaborates with the Medical Office Manager/Administrator and Chief of Staff to ensure smooth front office operations, staffing, and policy compliance.

It serves as a bridge between clinicians, health plans, and administrative teams in a large, multi-site health system. Join Providence to contribute to accessible, high-quality care and to support a culture of respect and teamwork.

Qualifications

• 3 years experience in a medical office setting.
• Supervisory/managerial experience.
• Bachelor’s Degree from an accredited institution.
• Experience in interpretation, implementation, and development of operational policies and procedures.
• Proficient in Microsoft Office Suite applications.

Responsibilities

• Oversees front office operations including staffing levels, delivery and adherence of policies and procedures.
• Acts as liaison between site employees, physicians, health plans, MSO and administrative team.
• Collaborates with Medical Office Manager/Administrator and Chief of Staff to ensure appropriate access and delivery of care.

Skills

Medical office experience

Supervisory/management

Education

Bachelor’s Degree

Tools

Microsoft Office

Job description

Providence cares for patients and communities with a patient-focused, whole-person approach. The role collaborates with the Medical Office Manager/Administrator and Chief of Staff to ensure smooth front office operations, staffing, and policy compliance.

It serves as a bridge between clinicians, health plans, and administrative teams in a large, multi-site health system. Join Providence to contribute to accessible, high-quality care and to support a culture of respect and teamwork.