Clinic Operations Leader - Front Desk & Team Oversight

Emory University; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive health benefits that you

Student Loan Repayment Assistance & Re

Family-focused benefits

Wellness incentives

Ongoing mentorship, development, and领导

Job summary

Emory Healthcare is seeking an Operations Supervisor to oversee day-to-day administrative and business operations for a section of The Emory Clinic. This role leads non-clinical staff, ensures efficient front office and business office functions, and maintains compliance with policies.

The role collaborates with physicians and clinic leadership to support efficient workflows, patient service, and performance goals, with a strong emphasis on service standards and operational excellence.

Qualifications

• Five (5) years of related job experience.
• Bachelor’s degree with three (3) years of related experience.
• Graduation from the Operations Development Program (ODP).

Responsibilities

• Supervise daily business office operations within the clinic section.
• Provide leadership and oversight for non-clinical staff including front desk, call center, medical records, precertification, and referral coordinators.
• Monitor patient flow and ensure efficient clinic operations and service standards.
• Participate in recruitment, onboarding, and staff development with clinic leadership.
• Analyze operational data and prepare reports for leadership.
• Assist with budget monitoring and cost-effective workflow improvements.

Skills

Supervisory experience

Staff coaching

Operational oversight

Front desk operations

Education

Bachelor’s degree with 3 years related experience

Graduation from Operations Development Program (ODP)

Five years related job experience

Tools

Microsoft Office

Job description

Emory Healthcare is seeking an Operations Supervisor to oversee day-to-day administrative and business operations for a section of The Emory Clinic. This role leads non-clinical staff, ensures efficient front office and business office functions, and maintains compliance with policies.

The role collaborates with physicians and clinic leadership to support efficient workflows, patient service, and performance goals, with a strong emphasis on service standards and operational excellence.