Clinic Operations Leader | Build high-performing teams

Epic Systems Corporation; Florida; On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision benefits

401(k) Retirement Plan

Paid time off and holidays

Professional development

Job summary

EPIC Health seeks a Practice Manager to lead a high-performing clinic, balancing patient care with financial performance. You will coach teams, optimize workflows, and drive continuous improvement while maintaining compliance and a patient-centered culture.

The role emphasizes operational excellence, staffing leadership, and collaboration with clinical and administrative leaders to support growth and quality outcomes.

Qualifications

• 3+ years of healthcare operations leadership experience in a primary care, multi-specialty, or outpatient setting.
• Proven success leading clinical and administrative teams.
• Experience managing clinic operations, staffing, patient flow, scheduling, and financial performance.
• Strong understanding of operational metrics, provider productivity, and workflow optimization.

Responsibilities

• Lead the day-to-day operations of a busy primary care practice.
• Ensure efficient patient flow, provider productivity, and operational consistency.
• Monitor KPIs and implement action plans to improve performance.
• Identify bottlenecks and implement sustainable process improvements.
• Oversee staffing, supplies, equipment, and workflows to support high-quality care.
• Drive accountability for patient experience and financial performance.
• Collaborate with leadership to drive capacity planning and scheduling optimization.
• Ensure compliance with HIPAA, OSHA, CLIA and policies.

Skills

Operational leadership

Team development

Coaching

Strategic thinking

Financial acumen

Process improvement

Data-driven decisions

Cross-functional collaboration

Problem solving

Communication skills

Education

Bachelor's degree in Healthcare Administration

Bachelor's degree in Business Administration

Tools

Athenahealth EHR

Microsoft Office

Job description

EPIC Health seeks a Practice Manager to lead a high-performing clinic, balancing patient care with financial performance. You will coach teams, optimize workflows, and drive continuous improvement while maintaining compliance and a patient-centered culture.

The role emphasizes operational excellence, staffing leadership, and collaboration with clinical and administrative leaders to support growth and quality outcomes.