Clinic Operations Lead: Patient Flow & Compliance

Silver Pine Medical Group; Shelby Charter Township (MI); On-site; USD 60,000 - 90,000; Full time

Job summary

Silver Pine Medical Group in Shelby Charter Township, MI, seeks a Clinic Operations Supervisor to oversee clinic services, ensure quality patient care, optimize patient flow, and manage staff. You will implement and maintain regulatory compliance and licensures for the site.

You will recruit, train, coach, and evaluate clinic staff; coordinate schedules; monitor timekeeping and payroll support; manage vaccine program, supplies, equipment, and risk/compliance activities; participate in leadership

Qualifications

• High School Diploma and Medical Assistant Certification or equivalent.
• Minimum five years in ambulatory medical practice.
• 2-3 years healthcare supervisory experience.
• Strong knowledge of medical terminology and EMR usage.

Responsibilities

• Select, train, coach, direct and provide first line performance management for clinic staff.
• Prepare and maintain the clinic schedule and monitor staff/physician changes.
• Oversee performance, productivity and reviews of clinic staff.
• Monitor timekeeping and assist with payroll accuracy and PTO balance.
• Ensure policy documentation and compliance at the clinic site.
• Manage vaccine program at site level and oversee supply management.
• Maintain equipment, licenses, safety, and regulatory compliance.
• Lead workflow improvements and weekly/monthly/quarterly quality checks.

Skills

Leadership

Healthcare supervision

Medical terminology

EMR documentation

Staff management

Scheduling

HIPAA compliance

Communication

Education

High School Diploma

Medical Assistant Certification

Tools

EMR systems

Job description

Silver Pine Medical Group in Shelby Charter Township, MI, seeks a Clinic Operations Supervisor to oversee clinic services, ensure quality patient care, optimize patient flow, and manage staff. You will implement and maintain regulatory compliance and licensures for the site.

You will recruit, train, coach, and evaluate clinic staff; coordinate schedules; monitor timekeeping and payroll support; manage vaccine program, supplies, equipment, and risk/compliance activities; participate in leadership