Clinic Operations Lead – Patient Experience & Scheduling

CHRISTUS Health; Longview (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

CHRISTUS Health in Longview, TX seeks an organized administrator to serve as liaison among managers, staff, and patients. You will assign work, schedule teams, and onboard new staff per policies.

You will help evaluate performance, manage inventory and supplies, handle billing processes, charge entry, verify insurance, and assist with referrals. Working hours are 8 AM to 5 PM, Monday–Friday, full-time.

Qualifications

• High School Diploma required.

Responsibilities

• Serve as liaison between Manager, Associates, and patients
• Responsible for work assignment and scheduling of assigned staff
• Trains and/orients assigned staff in accordance with established policies and procedures
• Assists with evaluating performance of assigned staff and participates in coaching sessions
• Informs manager of performance issues with assigned staff
• Informs manager of patient and operational issues
• May be responsible for inventory and ordering of office and/or medical supplies
• Processes and enters charge information into database
• Completes billing process and distributes billing information
• Verifies insurance benefits and assists with referrals
• May prepare checks for deposits

Skills

Communication

Scheduling

Training

Coaching

Performance review

Billing

Insurance verification

Inventory management

Education

High School Diploma

Job description

CHRISTUS Health in Longview, TX seeks an organized administrator to serve as liaison among managers, staff, and patients. You will assign work, schedule teams, and onboard new staff per policies.

You will help evaluate performance, manage inventory and supplies, handle billing processes, charge entry, verify insurance, and assist with referrals. Working hours are 8 AM to 5 PM, Monday–Friday, full-time.