Clinic Operations Lead: Patient Experience & Coordination

Dignity Health; Gilbert (AZ); On-site; USD 69,715,000 - 103,699,000; Full time

Job summary

Dignity Health Medical Group in Gilbert, AZ is seeking a Clinic Coordinator Lead to ensure a welcoming, efficient patient experience. You will manage patient registration, scheduling, and billing inquiries while supporting a smooth, on-schedule operation with strict confidentiality.

The role requires strong organizational skills, a customer-focused mindset, attention to detail, and the ability to thrive in a fast-paced environment while upholding confidentiality and efficiency.

Qualifications

• High School Diploma or GED.
• Five (5) years related experience.
• Associate of Arts degree.

Responsibilities

• Oversee front desk activities and guide staff to meet clinic productivity goals.
• Collaborate with leadership and enforce chain of command as needed.
• Train new employees.
• Serve as escalation point for denials and other issues.
• Enter charges as needed.
• Exhibit cost containment for office supplies and services.

Education

Associate of Arts degree

Job description

Dignity Health Medical Group in Gilbert, AZ is seeking a Clinic Coordinator Lead to ensure a welcoming, efficient patient experience. You will manage patient registration, scheduling, and billing inquiries while supporting a smooth, on-schedule operation with strict confidentiality.

The role requires strong organizational skills, a customer-focused mindset, attention to detail, and the ability to thrive in a fast-paced environment while upholding confidentiality and efficiency.