Clinic Coordinator Lead Gilbert

Baylor St. Luke's Medical Group; Gilbert (AZ); On-site; USD 48,000 - 65,000; Full time

Job summary

Dignity Health Medical Group is seeking a Clinic Coordinator Lead to be the welcoming hub of the clinic and ensure a seamless patient experience. You will manage patient registration, scheduling, and front desk operations with a focus on confidentiality and efficiency.

The role requires strong organizational skills, a customer-centric approach, and the ability to thrive in a fast-paced healthcare environment while upholding high standards of confidentiality.

Qualifications

• Must possess high school diploma or GED.
• Minimum five years of related experience.
• Associate of Arts degree preferred.

Responsibilities

• Oversee front desk activities and guide staff to ensure clinic efficiency and productivity.
• Coordinate scheduling and patient registration, and manage patient flow and billing inquiries.
• Provide clerical support with strict confidentiality and secure handling of financial transactions.
• Train new employees and act as escalation point for denials and other issues.
• Handle charge entry as needed and monitor costs for office supplies and services.

Skills

Organizational skills

Customer-centric

Attention to detail

Confidentiality

Problem solving

Education

High School Diploma or GED

Associate of Arts degree

Job description

Job Summary and Responsibilities

As a Clinic Coordinator Lead, you will be the welcoming face and organizational hub of our clinic, ensuring a seamless and positive experience for every patient.

Every day, you will expertly manage patient registration and scheduling, efficiently process patient flow, address billing inquiries, and provide essential clerical support. You'll maintain strict confidentiality, handle financial transactions securely, and remain vigilant for any patient needs, all while contributing to a smooth, on-schedule operation.

To be successful in this role, you will possess exceptional organizational skills, a customer-centric approach, meticulous attention to detail, and a proactive ability to manage a fast-paced environment while upholding the highest standards of confidentiality and efficiency.

• Oversight of front desk activities including guiding staff to ensure clinic is running effective and productivity measures are met. Utilizes effective problem solving techniques.
• Works with leadership and ensures chain of command is activated as circumstances warrant
• Training of new employees
• Act as an escalation point for denials, and other circumstances as needed
• Charge entry as needed
• Exhibits cost containment for office supplies and services

Job Requirements

Required

• High School Diploma or GED
• Five (5) years related experience

Preferred

• Associate of Arts degree

Where You'll Work

Hello Humankindness

Where Your Passion Meets Purpose: Join Dignity Health Medical Group

Are you a healthcare professional who believes that every patient deserves not just treatment, but unwavering compassion? Do you envision a world where healthcare isn't just a service, but a fundamental right, delivered with integrity and innovation? If so, then Dignity Health Medical Group (DHMG) is where your career finds its true calling.

At Dignity Health Medical Group, you're not just filling a role; you're becoming an architect of healthier communities. We are the employed physician group of Dignity Health Arizona, and our success isn't just measured in numbers, but in the lives we touch and the advancements we champion.

Here's what sets us apart and why you belong with us:

• Impact that Resonates: You'll be part of a team delivering comprehensive clinical services, making a tangible difference in the lives of countless individuals. From cutting-edge diagnostics to life-changing treatments, your expertise will directly contribute to improved health outcomes.
• A Culture of Growth and Innovation: We don't just practice medicine; we advance it.
• Shaping the Future of Healthcare: DHMG is deeply invested in preparing tomorrow's healthcare providers. We seamlessly blend clinical services with translational and bench research, creating a dynamic environment that augments medical education for residents and students.
• Values-Driven Mission: We are united by a powerful set of principles. If you are deeply committed to social justice, health equity, and are prepared to deliver care in new, innovative ways, your values align perfectly with ours. We believe that everyone, regardless of background, deserves access to high-quality healthcare, and we actively work to make that a reality.
• A Supportive and Collaborative Environment: We believe in building a strong, inclusive team where everyone feels valued and respected.

Are you ready to transcend the ordinary and join a healthcare family where your skills are celebrated, your voice is heard, and your passion for healing finds its ultimate expression?

If you're eager to contribute to an organization that is making a profound difference, where innovation meets compassion, and where your commitment to social justice and health equity will be not just welcomed, but celebrated – then Dignity Health Medical Group is waiting for you.