Clinic Operations & Experience Lead

SkinSpirit; Park Ridge (NJ); On-site; USD 37,195 - 57,859; Full time

Benefits offered by this job

Employee discounts

Friends & Family discounts

Paid holidays

401k with company match

Medical, Vision, and Dental insurance

Job summary

SkinSpirit is seeking an Assistant Clinic Manager in Park Ridge, NJ to support daily operations, enhance client experience, and drive clinic growth. The role emphasizes leadership on the clinic floor, revenue achievement, and high-quality service delivery.

Ideal candidates have a strong background in medical/spa settings, people leadership, and exceptional communication. The job offers full-time hours and a comprehensive benefits package aligned with SkinSpirit’s culture and growth objectives.

Qualifications

• Bachelor's Degree strongly desired; HS Diploma/GED required.

Responsibilities

• Assist the Clinic Manager in managing all aspects of clinic operations, including sales, customer service, employee management and administrative responsibilities.
• Assist the Clinic Manager to meet and exceed monthly revenue goals set by the Regional and Executive leadership team.
• Monitor clinic goals including revenue, margins, practitioner sales, discounts, budgets, and new/return clients.
• Recruit, retain and develop a high-performing and diverse team.
• Support staff growth through 1:1 touch bases and training.
• Demonstrate clinic leadership by actively being on the floor and developing employee techniques to build client loyalty and brand awareness.
• Oversee, track and address all client feedback; report to management and share with impacted employees.
• Work harmoniously and professionally with co-workers and management; maintain discretion and confidentiality.
• Take initiative to improve systems, policies, and procedures to increase efficiency and level of service.
• Assist the leadership team with additional tasks or duty as requested.

Skills

Leadership experience

Customer service orientation

Strong communication

Organizational skills

Flexible schedule

Education

Bachelor's Degree strongly desired

HS Diploma/GED required

Tools

Microsoft Office

Job description

SkinSpirit is seeking an Assistant Clinic Manager in Park Ridge, NJ to support daily operations, enhance client experience, and drive clinic growth. The role emphasizes leadership on the clinic floor, revenue achievement, and high-quality service delivery.

Ideal candidates have a strong background in medical/spa settings, people leadership, and exceptional communication. The job offers full-time hours and a comprehensive benefits package aligned with SkinSpirit’s culture and growth objectives.