Clinic Operations Director: Leadership & Strategy

Paycom - ATS; South Bend (IN); On-site; USD 85,000 - 120,000; Full time

Job summary

HealthLinc is seeking a Clinic Administrator to lead and coordinate staff across outpatient operations and ensure high-quality, patient-centered care.

The role requires 5–10 years of supervisory experience, a Bachelor's in health care administration, and strong organizational and communication skills. Master’s degree is preferred. A flexible schedule and valid driver’s license are needed to support operations.

Qualifications

• Bachelor's degree in health care administration or related field required.
• Master's degree in health care is preferred but not required.
• 5–10 years of progressive supervisory experience in outpatient setting.

Responsibilities

• Supervises and coordinates personnel actions including recruiting, directing, training, and performance appraisals.
• Ensures continuous service by understanding supports staff roles and coverage across practice areas.
• Reviews operational procedures with the COO to improve quality, productivity, and cost efficiency.
• Plans monthly staff meetings and prepares agendas to drive accountability.
• Coordinates with Finance on billing issues and maintains budget processes.
• Addresses patient concerns and documents corrective actions.
• Oversees scheduling of clinical staff, including after-hours call coverage.
• Promotes professional appearance, knowledge, and onboarding of new staff.
• Provides leadership, conflict resolution, and team motivation to meet goals.

Skills

Strong organizational skills

Team leadership

Excellent written and verbal comms

Flexible schedule

Driver's license

Education

Bachelor's degree in health care administration

Master's Degree in Health Care (preferred)

Job description

HealthLinc is seeking a Clinic Administrator to lead and coordinate staff across outpatient operations and ensure high-quality, patient-centered care.

The role requires 5–10 years of supervisory experience, a Bachelor's in health care administration, and strong organizational and communication skills. Master’s degree is preferred. A flexible schedule and valid driver’s license are needed to support operations.