Clinic Operations Director

ADP, Inc.; Rocky Mount (NC); On-site; USD 70,000 - 78,000; Full time

Job summary

ADP, Inc. in Rocky Mount, NC is seeking a Practice Manager to lead day-to-day operations of a primary care medical center. The role requires coordinating with clinical leadership, supervising CMAs and MD/APP staff, and ensuring high-quality, cost-effective patient care.

The position covers scheduling, staffing, revenue cycle management, and performance reporting, with a focus on operational excellence and leadership within a budgeted framework.

Qualifications

• Associate’s degree in healthcare related discipline. Batchelor degree is preferred/
• Experience in primary care clinical management with FQHCs, hospitals or other healthcare facilities.
• Experience facilitating optimal clinical workflow processes, revenue cycle management and medical billing and coding.
• Possess considerable initiative and judgment in formulating policies, planning and analyzing health care activities, and selecting personnel.
• Ability to analyze operations to revise them for more efficiency.
• At least two years of proven experience managing teams.
• Ability to work effectively with other medical staff, patients and subordinates. Ability to lead others with respect.
• Ability to meet and communicate effectively with Federal, State and local officials, also with a variety of staff.

Responsibilities

• Lead site operations and supervise CMAs and MD/APP teams.
• Set daily strategies with communication and consultation with providers (including specialists). Liaison relationship with MD/APPs is key to managing a site.
• Develops and implements improvements for the center’s operations, staffing and processes.
• Oversee scheduling, revenue cycle management, and patient flow.
• Prepare monthly clinic performance reports.

Skills

Team Management

Operations Knowledge

Budgeting

Leadership

HIPAA Compliance

Communication

Education

Associate’s degree in healthcare

Bachelor’s degree preferred

Job description

ADP, Inc. in Rocky Mount, NC is seeking a Practice Manager to lead day-to-day operations of a primary care medical center. The role requires coordinating with clinical leadership, supervising CMAs and MD/APP staff, and ensuring high-quality, cost-effective patient care.

The position covers scheduling, staffing, revenue cycle management, and performance reporting, with a focus on operational excellence and leadership within a budgeted framework.