Clinic Operations Coordinator

North Alabama Medical Center; Florence (AL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health (Medical, Dental, Vision) and

401K with company match

Paid time off

Employee assistance program

Tuition reimbursement

Job summary

North Alabama Medical Center is seeking a Clinic Coordinator to support the Clinic Manager in daily operations, coordinating staff, patient flow, scheduling, and administrative functions to ensure high-quality patient care and a positive experience for patients and employees.

The role partners with the healthcare team to identify operational needs, resolve issues, and uphold departmental standards and regulatory requirements, while promoting confidentiality and patient-centered service.

Qualifications

• Education: High school diploma or equivalent required.
• Healthcare-related coursework preferred.
• Experience coordinating staff, schedules, patient services, or clinic operations is beneficial.

Responsibilities

• Assists the Clinic Manager with the daily coordination and operations of the clinic.
• Supports effective patient flow and helps ensure patients receive timely, efficient, and courteous service.
• Assists with staff scheduling, timekeeping, attendance tracking, and coverage needs.
• Serves as a resource and point of contact for clinic staff regarding daily operational questions and concerns.
• Assists with onboarding, orientation, training, and ongoing development of clinic staff.
• Helps promote teamwork, effective communication, and a positive work environment.
• Assists the Clinic Manager with addressing staff concerns, workflow issues, and operational challenges.
• Monitors clinic supplies and equipment and communicates supply or equipment needs to the Clinic Manager.
• Assists with maintaining appropriate inventory levels and ensuring supplies and equipment are available and functioning properly.
• Supports compliance with organizational policies, procedures, regulatory requirements, and patient safety standards.
• Assists with maintaining accurate documentation, records, reports, and other departmental information.
• Supports quality improvement initiatives and assists with identifying opportunities to improve clinic processes and patient satisfaction.
• Assists with coordinating meetings, staff communications, educational activities, and other departmental activities.
• Helps monitor and maintain efficient clinic workflows and recommends process improvements to the Clinic Manager.
• Assists with coordinating student, volunteer, or other educational engagements as applicable.
• Promotes a professional, respectful, and patient-centered environment.
• Maintains confidentiality of patient, employee, and organizational information.
• Demonstrates regular and reliable attendance.
• Performs other duties as assigned.

Skills

Organizational skills

Communication

Teamwork

Multitasking

Confidentiality

Customer service

Computer skills

Education

High school diploma or equivalent

Tools

EMR software

Office software

Job description

North Alabama Medical Center is seeking a Clinic Coordinator to support the Clinic Manager in daily operations, coordinating staff, patient flow, scheduling, and administrative functions to ensure high-quality patient care and a positive experience for patients and employees.

The role partners with the healthcare team to identify operational needs, resolve issues, and uphold departmental standards and regulatory requirements, while promoting confidentiality and patient-centered service.