Medical Practice Operations Specialist

Children's Healthcare of Atlanta; Atlanta (GA); On-site; USD 42,000 - 65,000; Full time

Job summary

Children’s Healthcare of Atlanta is seeking an experienced administrative professional to coordinate physician practice operations and provide support to clinic management. The role focuses on ensuring efficient operations and contributing to safe, quality patient care.

The position requires 2 years in an administrative/office setting and may involve payroll, scheduling, EPIC messages, and reporting tasks. A healthcare background and familiarity with EMRs are preferred.

Qualifications

• Two years of experience in administrative or office management role.
• Bachelor’s degree in business, healthcare, or related field.
• Knowledge of medical terminology.
• Administrative experience in healthcare or physician practice setting.
• Knowledge of electronic medical records.

Responsibilities

• Performs and/or supervises physician practice administrative duties such as payroll, HR processes and paperwork, calendars, scheduling, reports and updating tools.
• Responsible for reviewing, seeking information and timely response for provider/customer support such as but not limited to EPIC in-basket messages, e-mails, phone calls, and other administrative requests.
• Monitors practice/provider operations workflow including no show rates, slot utilization, scheduling disruptions. Demonstrates efforts to enhance process and maximize operations.
• Supports practice by the coordination and maintenance of office supplies/equipment.
• Consistently exhibits appropriate behavior and holds self-accountable to expectations.
• Actively participates in process improvement initiatives to achieve practice or clinic goals.
• Creates standard and adhoc departmental reports by compiling and reviewing information from multiple resources.
• Supports appropriate processes for resource management and revenue cycle functions within the practice. Including but not limited to insurance verification, authorization, coding, charge entry, work queues, denials reduction efforts, payroll, financials, and reports.
• Effectively supports approved small or medium scale projects to enhance operations.
• May coordinate meetings, conferences, and other special events, as required, including identifying needed resources and arranging for required support.
• Maintains provider and resource schedules.
• May perform other department-specific duties and other assignments as appropriate.

Skills

Verbal & written communication

Typing 45 wpm

MS Office Suite

Education

Associates degree or high school diploma with 3 years physician practice experience

Bachelor’s degree in business, healthcare, or related field

Tools

Microsoft Office

Job description

Children’s Healthcare of Atlanta is seeking an experienced administrative professional to coordinate physician practice operations and provide support to clinic management. The role focuses on ensuring efficient operations and contributing to safe, quality patient care.

The position requires 2 years in an administrative/office setting and may involve payroll, scheduling, EPIC messages, and reporting tasks. A healthcare background and familiarity with EMRs are preferred.