GI Practice Operations Coordinator

Children's Healthcare of Atlanta; Town of Brookhaven (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Children’s Healthcare of Atlanta is seeking a skilled administrative professional to coordinate physician practice operations and provide comprehensive support to management and staff.

You will manage calendars, payroll processes, and HR tasks, review inquiries, and help optimize scheduling and patient flow. Proficiency in EPIC and Microsoft Office is expected, along with strong communication and organizational skills to support safe, quality care.

Qualifications

• Two years of experience in administrative or office management role
• Bachelor’s degree in business, healthcare, or related field
• Knowledge of medical terminology
• Administrative experience in healthcare or physician practice setting
• Knowledge of electronic medical records

Responsibilities

• Performs and/or supervises physician practice administrative duties such as payroll, HR processes and paperwork, calendars, scheduling, reports and updating tools.
• Responsible for reviewing, seeking information and timely response for provider/customer support such as but not limited to EPIC in-basket messages, e-mails, phone calls, and other administrative requests.
• Monitors practice/provider operations workflow including no show rates, slot utilization, scheduling disruptions. Demonstrates efforts to enhance process and maximize operations.
• Supports practice by the coordination and maintenance of office supplies/equipment.
• Consistently exhibits appropriate behavior and holds self-accountable to expectations.
• Actively participates in process improvement initiatives to achieve practice or clinic goals.
• Creates standard and adhoc departmental reports by compiling and reviewing information from multiple resources.
• Supports appropriate processes for resource management and revenue cycle functions within the practice. Including but not limited to insurance verification, authorization, coding, charge entry, work queues, denials reduction efforts, payroll, financials, and reports.
• Effectively supports approved small or medium scale projects to enhance operations.
• May coordinate meetings, conferences, and other special events, as required, including identifying needed resources and arranging for required support.
• Maintains provider and resource schedules.
• May perform other department-specific duties and other assignments as appropriate.

Skills

Verbal communication

Written communication

Organizational skills

Customer service

Interpersonal skills

Typing 45 wpm

Education

Associates degree

High school diploma with 3 years related experience

Tools

Microsoft Office

EPIC EMR

Windows applications

Job description

Children’s Healthcare of Atlanta is seeking a skilled administrative professional to coordinate physician practice operations and provide comprehensive support to management and staff.

You will manage calendars, payroll processes, and HR tasks, review inquiries, and help optimize scheduling and patient flow. Proficiency in EPIC and Microsoft Office is expected, along with strong communication and organizational skills to support safe, quality care.