Clinic Office Manager — Front Desk & Admin Lead

careers-samaritanvillage; New York (NY); On-site; USD 45,000 - 50,000; Full time

Job summary

Samaritan Daytop Village is seeking an Office Manager in the New York area to direct the front-end operations of the clinic and coordinate clerical staff. You will screen calls, manage patient scheduling, ensure complete billing data, and maintain patient files with a focus on confidentiality in a busy healthcare setting.

The role requires strong Microsoft Office and EHR proficiency, five years in a clinic admin role, and the ability to supervise and mentor staff while handling diverse patient

Qualifications

• High School diploma or equivalency.
• At least five (5) years' proven experience as an Office Manager or Administrative Assistant in a Clinic setting.
• Hands on experience with office machines (e.g. printers, fax machines, etc).
• Computer literacy including proficiency in Microsoft Office Suite and EHR.
• Experience working directly with people from diverse racial, ethnic and socioeconomic backgrounds.

Responsibilities

• Directs and coordinates daily operations of front end of Clinic, including flow of work and direct supervision, training and mentoring of secretarial/clerical support staff.
• Screens incoming telephone calls and handles requests regarding scheduling and/or patient information.
• Oversees staff obtaining patient history on initial visit to Clinic.
• Ensures complete billing information is obtained from each patient.
• Greets incoming patients and refers them to appropriate person.
• Maintains a calendar for Clinic staff to ensure timely and accurate scheduling of patient appointments.
• Reviews, logs, sorts, and compiles pertinent information in order to prepare and send out routine correspondence, memos, documents, and reports as directed.
• Handles confidential matters as requested by Program Director.
• Ensures that Clinic patient files are maintained, updated, completed and that information is easily accessible.

Skills

Time management

Interpersonal skills

Microsoft Office

EHR proficiency

Education

High School diploma

Tools

Printers

Fax machines

Job description

Samaritan Daytop Village is seeking an Office Manager in the New York area to direct the front-end operations of the clinic and coordinate clerical staff. You will screen calls, manage patient scheduling, ensure complete billing data, and maintain patient files with a focus on confidentiality in a busy healthcare setting.

The role requires strong Microsoft Office and EHR proficiency, five years in a clinic admin role, and the ability to supervise and mentor staff while handling diverse patient