Clinic Office Assistant I

Spectrum Health & Human Services; New York (NY); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Healthcare benefits

401K

Paid holidays

Flexible schedules

Life insurance

Job summary

Spectrum Health & Human Services is seeking a Clinic Office Assistant I at 27 Franklin Street to be the first friendly face in patient encounters. You will deliver exceptional customer service and support individuals experiencing a life crisis, helping them access needed services with compassion.

This role emphasizes strong phone and in-person communication, basic computer skills, and the ability to multitask in a fast-paced environment, with occasional evenings until 7pm.

Qualifications

• Requires high school diploma or GED.
• Experience in a related field preferred.
• Ability to multitask in a fast-paced environment.
• Knowledge of basic computer skills.

Responsibilities

• Greet and assist clients at intake.
• Perform insurance verification and data entry.
• Respond to inquiries with empathy and accuracy.
• Coordinate with team to schedule appointments.

Skills

Customer service

Phone & in-person engagement

Multitasking

Computer skills

Interpersonal skills

Education

High School Diploma or GED

Tools

MS Office

Insurance verification

Job description

Job Description

Spectrum Health and Human Services

As a Clinic Office Assistant I, you are one of the most important points in a personal journey to a better life, being the first person they will interact with at Spectrum Health. Your workday will offer you the chance to provide exceptional customer service to promote a sense of belonging and compassion to people experiencing a life crisis. Your ability to connect with people will be a step towards better mental health and their recovery journey!

LOCATION : 27 Franklin Street

We think you’d be an amazing addition to our team if you have interest in or experience with:

• Customer Service
• Skills to engage people over the phone and in person
• Strong computer & multitasking skills to get people what they need quickly
• Insurance verification

We’d Love To Hear From People With

• High School Diploma, GED or equivalent
• Some experience in a related field
• Strong interpersonal skills
• Ability to multitask in a fast-paced environment
• Excellent attention to detail and organizational skills
• Dependability and flexibility, including availability to work some evenings until 7pm
• Knowledge and understanding of basic computer skills
• Reliable transportation

Why join our team?

Benefits

• Industry leading healthcare benefits
• Flexible Spending and Health Savings Accounts401K
• 11 paid holidays
• Flexible work schedules to promote work-life balance
• Exceptional time off – up to 30 days after just a few years of service
• Free Life Insurance
• Growth and promotional opportunities in the human services sector
• Access training to develop skills if you would like to pursue a career as a behavioral health professional

COMPENSATION:

$17/hr - $19/hr

About Us

At Spectrum Health & Human Services, we offer a variety of human services to help empower individuals and families as they navigate behavioral, emotional, and substance-related challenges. Services include outpatient counseling, housing services, case management, and crisis response to help people in our community when they need it. We offer personalized care and meaningful opportunities for growth, healing, and improved quality of life.