Clinic Office Assistant I

Western New York Integrated Care Collaborative, Inc.; New York, Northern (NY, KY); Ibrido; USD 23.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Healthcare benefits

FSA/HSA options

11 paid holidays

Flexible schedules

Paid time off

Life insurance

Career growth

Descrizione del lavoro

Spectrum Health & Human Services is seeking a Clinic Office Assistant to serve as the first point of contact, delivering compassionate customer service to individuals in crisis. The role involves helping clients with phone and in-person interactions, basic administrative tasks, and insurance verification.

The position emphasizes reliability, strong interpersonal skills, and the ability to multitask in a busy setting, with some evenings required.

Competenze

• High School Diploma or equivalent required.
• Some experience in a related field preferred.
• Strong interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Reliability and transportation to work is expected.

Mansioni

• Be the first point of contact for clients and provide exceptional customer service.
• Engage with people over the phone and in person to assess needs.
• Verify insurance and assist with basic administrative tasks.
• Maintain accurate records and multitask in a fast-paced environment.

Conoscenze

Customer service

Phone & in-person engagement

Multitasking

Insurance verification

Formazione

High School Diploma

GED or equivalent

Descrizione del lavoro

Are you looking for a job that gives back to the community? Would you like the opportunity to work for a company that is compassionate and understanding to the difficult and unique situations people may experience when at a low point in their life? Would you like more than just a job, but a chance to make a difference in people’s lives? Then Spectrum Health & Human Services has a place for you!

Clinic Office Assistant

As a Clinic Office Assistant, you are one of the most important points in a personal journey to a better life, being the first person they will interact with at Spectrum Health. Your workday will offer you the chance to provide exceptional customer service to promote a sense of belonging and compassion to people experiencing a life crisis. Your ability to connect with people will be a step towards better mental health and their recovery journey!

We think you'd be an amazing addition to our team if you have interest in or experience with:

• Customer Service
• Skills to engage people over the phone and in person
• Strong computer & multitasking skills to get people what they need quickly
• Insurance verification

We’d love to hear from people with:

• High School Diploma, GED or equivalent
• Some experience in a related field
• Strong interpersonal skills
• Ability to multitask in a fast-paced environment
• Excellent attention to detail and organizational skills
• Dependability and flexibility, including availability to work some evenings until 7pm
• Knowledge and understanding of basic computer skills
• Reliable transportation

Why join our team?

At Spectrum Health & Human Services, we strive to create a work culture where our employees feel connected and valued. Being a part of the Spectrum Health team offers you great benefits, including:

• Industry leading healthcare benefits
• Flexible Spending and Health Savings Accounts401K
• 11 paid holidays
• Flexible work schedules to promote work-life balance
• Exceptional time off up to 30 days after just a few years of service
• Free Life Insurance
• Growth and promotional opportunities in the human services sector
• Access training to develop skills if you would like to pursue a career as a behavioral health professional

About Us

At Spectrum Health & Human Services, we offer a variety of human services to help empower individuals and families as they navigate behavioral, emotional, and substance-related challenges. Services include outpatient counseling, housing services, case management, and crisis response to help people in our community when they need it. We offer personalized care and meaningful opportunities for growth, healing, and improved quality of life.

COMPENSATION: $17.00 To $19.00 Hourly