Clinic Medication Technician

Stryker Corporation; Vancouver (WA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Clinic Medication Technician to provide compassionate care and support to patients. In this role, you will be responsible for processing medication requests, ensuring accurate communication, and maintaining a high standard of service. Your organizational skills will help you prioritize workload effectively, while your technical competence will ensure compliance with established policies. Join a dynamic team dedicated to making life better for others in a supportive and engaging environment.

Qualifications

• High school diploma or equivalent. Current Pharmacy Technician program graduate.
• Prior pharmacy tech/clerk experience or current pharmacy tech student preferred.

Responsibilities

• Ensure timely and accurate processing of medication refill requests.
• Communicate effectively with patients and staff to meet customer expectations.

Skills

Communication Skills

Technical Competence

Organizational Skills

Customer Service

Education

High School Diploma

Pharmacy Technician Program Graduate

Tools

Computer Systems

Job description

Clinic Medication Technician



US-WA-VANCOUVER

Job ID: 25-43091
Type: Regular Full-Time
Vancouver Family Wellness Ctr

Overview

Whether you are processing medication refill requests or interacting with patients, you ensure that our patients receive the timely, efficient and compassionate care they deserve. In doing so, you help to fulfill the Legacy mission of making life better for others.

Responsibilities

COMMUNICATION

Effective, open, respectful; appropriate information, verbal or written, is effectively transmitted to customers/co-workers.
Meets established hospitality standards.
Communicates accurately, effectively and in a respectful manner.
Strives to consistently meet customer expectations.
Responds to customer information requests promptly.
Enters medications and supplies in the computer in a timely and accurate manner utilizing knowledge of medications (interactions, duplications, spelling, etc).
Demonstrates accurate verbal and written communication.
Adheres to established channels of communication.
Follows policies and procedures related to communications.

PRODUCTIVITY

Accurate and efficient services result from prioritizing workload, maintaining organization, and by coordination of activities with other team members.
Consistently meets department timelines for completion of activities related to position.
Manages workload effectively.
Sets priorities appropriately.

TECHNICAL COMPETENCE

Consistent high quality outcomes are achieved by adherence to established policies and procedures, and application of knowledge and technical skills.
Demonstrates understanding of and complies with policies and procedures.
Demonstrates required knowledge of computer system and competent use.
Maintains up-to-date knowledge of policies and procedures.

QUALITY ASSURANCE (QA)/QUALITY CONTROL (QC)/CONTINUOUS QUALITY IMPROVEMENT (CQI)

QA, QC and CQI activities are supported so that internal and external customer needs are met.
Understands and can verbalize Legacy Health System (LHS) CQI principles.
Identifies and meets customers' needs consistently.
Participates in operating unit and LHS CQI efforts.
Utilizes risk management reporting tools appropriately and as required.
Follows established policies and procedures.

FACILITIES

Maintenance of the work environment and equipment is performed to produce safe and effective products, efficient services and enhance the quality of work-life.
Follows established policies and procedures.
Maintains orderly work environment.

COORDINATION OF SERVICES

Coordinates workflow in the department and services provided to patients.
Coordinates department activities within the limited scope of the position.
Identifies potential medication related problems as appropriate to scope of knowledge. Alerts provider to these potential problems.
Facilitates communication amongst staff, providers, patients and families.
Works closely with physicians, patients/families and community resource providers in clarifying the medication history for the patient.

PRIORITIZATION OF WORK

Organizes and prioritizes daily workload and manages time to maximize efficiency.
Anticipates critical workload times and high volume periods.
Organizes time to deal with peak volume periods efficiently.
Handles multiple tasks simultaneously in a confident and proficient manner.

PROFESSIONAL BEHAVIOR

Maintains the respect and confidence of others, including physicians, customers, patients and coworkers, by exhibiting professional appearance, proper conduct, punctual attendance, dependability and a positive attitude.
Meets established guest relation's standards of professional behavior and confidentiality.
Greets and directs patients, visitors and other employees as per department procedures.
Provides customer service by phone or in person in a prompt, courteous and complete manner.
Responds to requests for information courteously and efficiently.
Takes complete, accurate and timely telephone and verbal messages in a professional manner.
Presents professional image to customers and staff in a pleasant and helpful manner.
Takes on special responsibilities and projects in areas as requested.
Acts as liaison to communicate departmental information to customers regarding department operations.

Qualifications

EDUCATION:

High school diploma or equivalent. Current Pharmacy Technician program graduate.

EXPERIENCE:

Prior pharmacy tech/clerk experience or current pharmacy tech student or program graduate preferred. Experience in ambulatory setting preferred.

LICENSURE/CERTIFICATION:
Current certification as a pharmacy technician (CPHT) required.

Current applicable state Pharmacy Technician License (PHARM T) required prior to date of hire and maintained thereafter.

LEGACY'S VALUES IN ACTION:

Follows guidelines set forth in Legacy's Values in Action.

Equal Opportunity Employer/Vet/Disabled

Compensation details: 24.12-34.48 Hourly Wage

PI9b5318d3b70e-35350-37489858

Clinic Medication Technician



US-WA-VANCOUVER

Job ID: 25-43091
Type: Regular Full-Time
Vancouver Family Wellness Ctr

Overview

Whether you are processing medication refill requests or interacting with patients, you ensure that our patients receive the timely, efficient and compassionate care they deserve. In doing so, you help to fulfill the Legacy mission of making life better for others.

Responsibilities

COMMUNICATION

Effective, open, respectful; appropriate information, verbal or written, is effectively transmitted to customers/co-workers.
Meets established hospitality standards.
Communicates accurately, effectively and in a respectful manner.
Strives to consistently meet customer expectations.
Responds to customer information requests promptly.
Enters medications and supplies in the computer in a timely and accurate manner utilizing knowledge of medications (interactions, duplications, spelling, etc).
Demonstrates accurate verbal and written communication.
Adheres to established channels of communication.
Follows policies and procedures related to communications.

PRODUCTIVITY

Accurate and efficient services result from prioritizing workload, maintaining organization, and by coordination of activities with other team members.
Consistently meets department timelines for completion of activities related to position.
Manages workload effectively.
Sets priorities appropriately.

TECHNICAL COMPETENCE

Consistent high quality outcomes are achieved by adherence to established policies and procedures, and application of knowledge and technical skills.
Demonstrates understanding of and complies with policies and procedures.
Demonstrates required knowledge of computer system and competent use.
Maintains up-to-date knowledge of policies and procedures.

QUALITY ASSURANCE (QA)/QUALITY CONTROL (QC)/CONTINUOUS QUALITY IMPROVEMENT (CQI)

QA, QC and CQI activities are supported so that internal and external customer needs are met.
Understands and can verbalize Legacy Health System (LHS) CQI principles.
Identifies and meets customers' needs consistently.
Participates in operating unit and LHS CQI efforts.
Utilizes risk management reporting tools appropriately and as required.
Follows established policies and procedures.

FACILITIES

Maintenance of the work environment and equipment is performed to produce safe and effective products, efficient services and enhance the quality of work-life.
Follows established policies and procedures.
Maintains orderly work environment.

COORDINATION OF SERVICES

Coordinates workflow in the department and services provided to patients.
Coordinates department activities within the limited scope of the position.
Identifies potential medication related problems as appropriate to scope of knowledge. Alerts provider to these potential problems.
Facilitates communication amongst staff, providers, patients and families.
Works closely with physicians, patients/families and community resource providers in clarifying the medication history for the patient.

PRIORITIZATION OF WORK

Organizes and prioritizes daily workload and manages time to maximize efficiency.
Anticipates critical workload times and high volume periods.
Organizes time to deal with peak volume periods efficiently.
Handles multiple tasks simultaneously in a confident and proficient manner.

PROFESSIONAL BEHAVIOR

Maintains the respect and confidence of others, including physicians, customers, patients and coworkers, by exhibiting professional appearance, proper conduct, punctual attendance, dependability and a positive attitude.
Meets established guest relation's standards of professional behavior and confidentiality.
Greets and directs patients, visitors and other employees as per department procedures.
Provides customer service by phone or in person in a prompt, courteous and complete manner.
Responds to requests for information courteously and efficiently.
Takes complete, accurate and timely telephone and verbal messages in a professional manner.
Presents professional image to customers and staff in a pleasant and helpful manner.
Takes on special responsibilities and projects in areas as requested.
Acts as liaison to communicate departmental information to customers regarding department operations.

Qualifications

EDUCATION:

High school diploma or equivalent. Current Pharmacy Technician program graduate.

EXPERIENCE:

Prior pharmacy tech/clerk experience or current pharmacy tech student or program graduate preferred. Experience in ambulatory setting preferred.

LICENSURE/CERTIFICATION:
Current certification as a pharmacy technician (CPHT) required.

Current applicable state Pharmacy Technician License (PHARM T) required prior to date of hire and maintained thereafter.

LEGACY'S VALUES IN ACTION:

Follows guidelines set forth in Legacy's Values in Action.

Equal Opportunity Employer/Vet/Disabled

PI9b5318d3b70e-35350-37489858