Clinic Medical Receptionist

Memorial Community Health Inc.; Aurora (NE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

PTO

Pension with employer match

Job summary

Memorial Community Health, Inc. in Aurora, NE seeks a friendly Medical Receptionist to be the first point of contact, handle front-desk duties, scheduling, and patient intake with confidentiality.

The full-time role requires organizing and telephone skills, multi-line phone experience, and a courteous, patient-focused approach to support our clinic operations and patient experience. This position includes rotating Saturdays and a comprehensive benefits package.

Qualifications

• Friendly, patient-focused receptionist with strong communication skills.
• Organized and able to manage front-desk duties and patient flow.
• Experience with multi-line phone systems and confidentiality requirements.

Responsibilities

• Greet patients and manage the check-in process.
• Schedule appointments and registrations for new and established patients.
• Perform general office duties and maintain supplies.

Skills

Friendly demeanor

Organized

Patient-focused

Phone etiquette

Education

High School Diploma or equivalent

Tools

Multi-line phone system

Job description

Description

Memorial Health Clinic in Aurora, NE is seeking a friendly, organized, and patient-focused Medical Receptionist to join our team. This position will be full-time with rotating Saturdays.

As the first point of contact for patients, this position plays a vital role in creating a positive patient experience. The Medical Receptionist performs a variety of secretarial duties including receptionist, telephone, typing and filing. All information shall be handled to preserve confidentiality.

Memorial Community Health, Inc. offers a comprehensive benefits package that includes health, dental, and vision insurance, employer-paid life insurance and long‑term disability coverage, paid time off (PTO), a pension plan with employer match, and more.

Job Duties:

• Meets or exceeds patient customer service requirements as first point of contact representative.
• Schedules appointments/procedures and completes all admission and registration functions for new and established patients and provides pre-registration instructions.
• Performs general office duties as needed including maintaining department supplies and equipment.
• Follows HIPAA regulations and ensures that the confidentiality of patients’ medical, personal, financial records, employee records, and organizational records is maintained.
• Complies, understands, and enforces state and federal regulatory requirements related to the performance of Memorial Community Health operations and requirements, including but not limited to HIPAA, the Code of Conduct, the Compliance Policy, Safety and Infection Control, all department and organization‑wide policies, and Federal and State of Nebraska regulations.\
• Performs other duties as required.

Requirements

• High School Diploma or equivalent
• One (1) year of general office experience
• Previous multi-line phone experience