Clinic Manager, Behavioral Health & Operations

Community Medical Services; South Milwaukee (WI); Vor Ort; USD 70.000 - 90.000; Vollzeit

Benefits dieser Stelle

Health insurance

HSA

Disability insurance

Life insurance

Paid time off

401(k) with match

Tuition reimbursement & CME

Employee assistance program

Professional development

Zusammenfassung

Community Medical Services (CMS) in South Milwaukee, WI, seeks a Clinic Manager to oversee daily clinic operations and support patients on recovery journeys. You will train and guide the patient services team, set staffing, and ensure smooth patient flow while coordinating with Clinical and QA teams.

You will drive quality improvements, implement policies, and lead a team focused on compassionate care and compliant operations. CMS offers strong benefits and professional growth opportunities.

Qualifikationen

• High school diploma required.
• 2+ years in behavioral health or health services preferred.
• Prior supervisory experience or experience leading a team — required.

Aufgaben

• Hire, train, and guide your patient services team and supervisors.
• Set staffing levels based on patient needs, workflow, and clinical demands.
• Spot and de-escalate patient concerns before they become bigger problems.
• Partner with Quality and Compliance to keep the clinic aligned with state and federal requirements.
• Keep patient flow and care coordination running smoothly.
• Set KPIs for customer service and model what excellent patient care looks like.
• Manage outside agency inspections and help navigate audits or corrective plans.
• Work with your Clinical Coordinator on grievances, appeals, and complaints from clients or oversight agencies.

Kenntnisse

People leadership

Training & coaching

Process improvement

Staffing & scheduling

Ausbildung

High School Diploma

Jobbeschreibung

Community Medical Services (CMS) in South Milwaukee, WI, seeks a Clinic Manager to oversee daily clinic operations and support patients on recovery journeys. You will train and guide the patient services team, set staffing, and ensure smooth patient flow while coordinating with Clinical and QA teams.

You will drive quality improvements, implement policies, and lead a team focused on compassionate care and compliant operations. CMS offers strong benefits and professional growth opportunities.