Clinic Manager

Planned Parenthood Federation of America; Memphis (TN); On-site; USD 70,000 - 110,000; Full time

Job summary

Planned Parenthood of Tennessee and North Mississippi is seeking a Clinic Manager who can lead a health center with a focus on high-quality patient experience and efficient operations. This on-site role reports to the Chief Clinical Officer and requires strong people leadership and operational oversight.

You will supervise staff, ensure adherence to standards, collaborate with clinical and administrative teams, and drive performance across daily clinic activities to support our mission.

Responsibilities

• Oversee day-to-day operational management of assigned clinic locations.
• Supervise staff, manage patient experience, and administrative performance.
• Partner with Health Care Services leaders to address daily operational needs and ensure standards.

Job description

CLINIC MANAGER

DEPARTMENT: Health Care Services (HCS)
REPORTS TO: Chief Clinical Officer (CCO)
STATUS: Full-Time | Exempt/Salaried
WORK ARRANGEMENT: On-Site | Assigned Health Center Location(s)

ABOUT PPTNM

Planned Parenthood of Tennessee and North Mississippi (PPTNM) has been a trusted provider of high-quality, compassionate, and affordable reproductive healthcare for over 80 years. With health centers in Memphis, Nashville, and Knoxville, we are dedicated to empowering individuals through exceptional patient care, accurate sexual health education, and unwavering advocacy for reproductive rights.

Our mission is to improve health and well-being by providing high-quality, nonjudgmental sexual healthcare, honest and accurate sexuality education, and reproductive health and rights advocacy.

YOUR IMPACT

Are you a people-focused healthcare leader who enjoys developing teams, creating exceptional patient experiences, and ensuring clinic operations run effectively?

At PPTNM, our Clinic Managers play an essential role in ensuring that patients receive high-quality, compassionate, and efficient care while creating a supportive, accountable, and collaborative environment for our health center teams.

Reporting directly to the Chief Clinical Officer (CCO), the Clinic Manager is responsible for the day-to-day operational management, staff supervision, patient experience, and administrative performance of assigned clinic location(s). The CCO provides overall leadership, direction, and management oversight for the position.

A critical component of this role is maintaining strong, collaborative working partnerships with key HCS leaders to include: Senior Manager, Clinical Operations, Lead Clinician, Sr. Manager, Quality & Risk Management, Sr. Director of Revenue Cycle, and other Clinic Managers. Together, they work to address daily operational needs, monitor clinic performance, support quality and risk management activities, strengthen employee onboarding and training, and ensure consistent implementation of established standards and organizational