Clinic Manager

Music City PrEP; Nashville (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

Music City PrEP is seeking a Clinic Manager in Nashville, TN to oversee daily clinic operations, run all shifts efficiently, and supervise clinical staff. This role requires strong supervision, scheduling, and compliance with clinic policies.

Responsibilities include directing staff performance, coordinating patient appointments and lab results, ensuring HIPAA and safety compliance, and maintaining productive relationships with medical providers.

Qualifications

• Must be able to perform the essential functions of the Clinic Navigator roles
• Completion of MCPC training programs and HR management training is required
• Proficiency with the listed clinical software and EMR systems is required

Responsibilities

• Directs, supervises, and evaluates clinical staff
• Manages patient scheduling and lab communications
• Ensures clinic protocols and policies are followed
• Keeps Director of Clinic Services informed of progress and issues
• Recruits, interviews, and hires staff for approved positions
• Plans staff training and enforces completion of required trainings
• Sets work schedules and approves time for staff
• Oversees clinic flow across shifts and covers for other roles when needed
• Maintains positive relationships with medical providers
• Performs other duties as assigned a may be changed by the company

Skills

Excellent verbal and written comms

Tools

Athena

Google Drive

Full Slate

WhenIWork

ADP Time & Attendance

Medication Logs

CCR

MEND

NextPatient

340bWell

iAssist

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Clinic Manager

Full Time Management Nashville, TN, US

Job Summary

Manages the daily operations of the clinic, including efficiently running all shifts and the performance of all clinical staff members

General Accountabilities

• Directs, supervises, manages performance, and evaluates clinical staff members, including completing and submitting appropriate documentation to the HR Manager.
• Utilizes the Electronic Medical Records and Google file system to input, collect, search, communicate with, and make notes for our patients, including making patient appointments, finding and properly communicating lab results and other patient data.
• Maintains positive and effective working relationships with medical providers, including enforcement of compliance with clinic protocols, objectives, and organization policies & procedures.
• Follows through on missing lab results and other patient matters that are unable to be resolved by other staff members.
• Reviews, interviews, and selects candidates to fill approved clinical staff positions.
• Schedules and/or delivers training for clinical staff members, holding staff members accountable for satisfactory and timely completion of required training, as well as consequences for failure to do so.
• Establishes work schedules and assignments; and edits and approves time for clinical staff, according to patient slot projections, workload, space and equipment availability.
• Manages the entire flow and operations of assigned clinic shifts, stepping in to resolve questions and issues as needed, and filling in for other positions when necessary.
• Keeps the Director of Clinic Services informed of clinical progress, issues, and other matters on a regular basis.
• Completes other duties as assigned.
• *The company reserves the right to add or change duties at any time.

Job Qualifications

• Must be able to successfully perform the essential functions of the Clinic Navigator positions, and fully understand the duties of all other clinical staff positions
• Proficiency in software platforms and programs used by MCPC including, but not limited to, the Electronic Medical Records system (Athena, etc.), Google Drive software, Full Slate, WhenIWork, ADP Time & Attendance, Medication Logs, CCR, MEND, NextPatient, 340bWell, and iAssist
• Satisfactory completion of MCPC initial video training, Assistant Clinic Manager training, Management training from HR, OSHA Safety and Infection Control, HIPAA, and CPR/Basic Lifesaving

Skills

• Excellent verbal and written communication