Clinic Lab Manager & Quality Improvement Lead

Baptist Memorial Health Care; Memphis (TN); On-site; USD 90,000 - 120,000; Full time

Job summary

Baptist Memorial Health Care seeks a Clinic Lab Manager to lead and coordinate lab operations, ensuring regulatory compliance and high-quality patient care across TN and MS. You will collaborate with the medical team, design and implement systems, and oversee staffing and performance improvement initiatives.

The role requires strong leadership, financial oversight, and QA expertise, with emphasis on CLIA standards and lab workflows.

Qualifications

• Bachelor Degree in medical laboratory science from a NAACLS-accredited MT program or equivalent.
• State Licensure and/or National registration or certification in concordance with current Federal and/or State Regulations required; Supervisor License eligible if not already obtained.
• Masters in Lab Sciences or Health Administration preferred

Responsibilities

• Collaborate with lab and medical assistant teams to meet regulatory needs.
• Assess lab systems; design, develop, implement and evaluate new systems and programs.
• Manage lab business practices to maximize revenue and justify resources.
• Develop and implement a comprehensive quality assurance program for safe, cost-effective patient care.
• Oversee personnel management and workforce planning in designated areas.
• Document departmental operating policies and procedures per institutional and regulatory requirements.
• Serve as a resource for lab orders, procedures, and regulatory requirements.
• Perform and report laboratory procedures to assure optimal patient outcomes.
• Assist with training of staff under the Lab Services Director.
• Work assigned shifts and comply with overtime and on-call requirements.
• Perform other duties as assigned by supervisors.

Skills

Lab management

Quality assurance

Regulatory compliance

EMR proficiency

Team leadership

Education & training

Project management

Communication skills

Education

Bachelor of Science in Medical Laboratory Science

State licensure or national certification

Master’s in Laboratory Science or Health Administration

Job description

Baptist Memorial Health Care seeks a Clinic Lab Manager to lead and coordinate lab operations, ensuring regulatory compliance and high-quality patient care across TN and MS. You will collaborate with the medical team, design and implement systems, and oversee staffing and performance improvement initiatives.

The role requires strong leadership, financial oversight, and QA expertise, with emphasis on CLIA standards and lab workflows.