Clinic Front Desk Specialist - Patient Care & Scheduling

Vista Health System; Waukegan (IL); On-site; USD 24,796 - 27,552; Full time

Job summary

Vista Health System located in Waukegan, Illinois is seeking a dedicated Clinic Receptionist to support our physician group clinics. The successful candidate will be the first point of contact for patients, manage front desk operations, and assist with scheduling and communication.

Ideal applicants will have strong communication skills, the ability to multitask, and experience in a healthcare environment. This position offers a competitive salary of $18 to $20 per hour, depending on experience.

Qualifications

• Prior clinic or healthcare front desk experience preferred.

Responsibilities

• Greet and assist patients in a professional, courteous manner.
• Answer and manage multiple phone lines, ensuring minimal hold times.
• Schedule and coordinate patient appointments, including urgent visits.
• Enter and verify patient information in the EMR system.
• Maintain efficient patient flow and clinic scheduling accuracy.
• Handle incoming and outgoing communications via phone, fax, email, and mail.
• Collect payments, balance daily transactions, and follow billing protocols.
• Maintain confidentiality and comply with HIPAA standards.

Skills

Strong organizational and time management abilities

Proficiency with computers and standard office equipment

Ability to multitask and maintain accuracy in a fast-paced setting

Excellent interpersonal and communication skills

Education

High School Diploma or equivalent

Job description

Vista Health System located in Waukegan, Illinois is seeking a dedicated Clinic Receptionist to support our physician group clinics. The successful candidate will be the first point of contact for patients, manage front desk operations, and assist with scheduling and communication.

Ideal applicants will have strong communication skills, the ability to multitask, and experience in a healthcare environment. This position offers a competitive salary of $18 to $20 per hour, depending on experience.