Clinic Front Desk Specialist

Nebraska Methodist Health System; Council Bluffs (IA); On-site; USD 26,000 - 36,000; Full time

Job summary

Nebraska Methodist Health System is seeking a Student Registration Specialist for Methodist Physicians Clinic in Council Bluffs, IA. This role focuses on greeting patients, registering them for appointments, and facilitating smooth front desk operations in a busy clinic.

The position supports scheduling, insurance questions, and EMR documentation while ensuring confidentiality and high-quality customer service in a team-oriented healthcare environment.

Qualifications

• High School Diploma or GED required.
• 6 months previous customer services experience preferred.

Responsibilities

• Register patients for appointments by collecting and verifying demographics, insurance information, and other essential data.
• Greets, directs and assists patients with questions to support patient care.
• Answers telephone to schedule appointments and handle patient matters per policies.
• Review EMR/chart contents to prepare records for office visits.
• Handle insurance inquiries and assist with referrals and paperwork.
• Distribute and process written communications and documents accurately.
• Provide age-appropriate care information per population criteria.

Skills

Verbal communication

Computer skills

Follow instructions

Diversity in healthcare

Team player

Patient confidentiality

Reading/writing reports

Multitasking

Education

High School Diploma or GED

Tools

EMR software

Job description

Nebraska Methodist Health System is seeking a Student Registration Specialist for Methodist Physicians Clinic in Council Bluffs, IA. This role focuses on greeting patients, registering them for appointments, and facilitating smooth front desk operations in a busy clinic.

The position supports scheduling, insurance questions, and EMR documentation while ensuring confidentiality and high-quality customer service in a team-oriented healthcare environment.