Bilingual Medical Receptionist: Patient Access & Scheduling

Nirvana Healthcare Management Services; Newark (NJ); On-site; USD 36,000 - 48,000; Full time

Job summary

Nirvana Healthcare Management Services in Newark, New Jersey, is seeking a friendly Medical Receptionist to greet patients, schedule appointments, verify insurance, and manage check-ins and payments. You will work closely with clinical staff to keep patient flow smooth and the EMR up to date.

The role requires bilingual English and Spanish, strong customer service, knowledge of HIPAA, and the ability to multitask in a fast-paced environment.

Qualifications

• Must have basic medical terminology knowledge.
• Experience with Electronic Medical Records (EMR)
• Knowledge of HIPAA regulations and patient confidentiality.
• Strong customer service and interpersonal skills.
• Excellent communication abilities in a fast-paced environment.

Responsibilities

• Greet patients in person or via telephone; provide information and answer basic questions
• Schedule and confirm patient appointments
• Verify patient insurance information and manage patient check-ins and check-outs
• Collect and process patient payments and co-pays
• Maintain and update patient records in the EMR system
• Handle administrative tasks such as filing, faxing, and managing correspondence
• Coordinate with medical staff to ensure smooth patient flow and communication
• Assist with patient referrals and authorizations as needed
• Ensure the reception area is clean, organized, and welcoming
• Perform other related duties as assigned

Skills

Fluent English

Fluent Spanish

Excellent communication

Customer service

Multitasking

Organizational skills

HIPAA knowledge

Education

High school diploma or GED

Tools

EMR systems

Job description

Nirvana Healthcare Management Services in Newark, New Jersey, is seeking a friendly Medical Receptionist to greet patients, schedule appointments, verify insurance, and manage check-ins and payments. You will work closely with clinical staff to keep patient flow smooth and the EMR up to date.

The role requires bilingual English and Spanish, strong customer service, knowledge of HIPAA, and the ability to multitask in a fast-paced environment.